The Victoria

Good good

Great cosy quiet room. Excellent food served at pub with discount given as guests staying. Would recommend and stay again in future.

BEWARE: No off-street Parking and NO BREAKFAST on Mon and Tue. I really wish I could have given The Victoria five stars. On paper it's good value for money. HOWEVER, we were only staying one night and I needed three things: 1. Free parking 2. Breakfast in the morning 3. Low price. When we arrived, we were told that the carpark has been shut "for quite a while." (It's still listed in all the advertisements,) Thankfully, we found adequate street parking. Then we were told that they WOULDN'T be providing the free breakfast because the pub is closed Monday and Tuesday mornings. Our receipt specifically said "Breakfast included." We found ways around both of these problems, but there was NO concern from the manager about the incorrect advertising. In fact, we got little more than a grunt from her. The room itself is very tidy, and had good linens and toiletries. They provided lovely bottles of water. Sadly, we had to walk through the pub which smelled of other people's old fish dinners. A kind word from the staff would have made all the difference here. We might have eaten in the pub. If they'd been surprised and apologetic that we were misled I would have easily been mollified. But we were a nuisance. I'd even sent an email before our trip to ask about parking and breakfast and there has been no answer. I love small businesses and wish I could support this one. Better training and management (and accurate advertising) would make this place a real gem

Great value considering the busy weekend we booked on - good quality continental breakfast included and good sizes en-suite room

Our first stay here and it won’t be our last. From the minute we arrived the staff made us feel welcome and nothing was too much trouble. Everywhere was clean and it had a very homely feel to it. Clearly well used by the locals too. Rooms were newly decorated and the food was excellent. We had a 3 course evening meal which we couldn’t fault and the breakfast next day was fabulous. For the price it was excellent.

Nice quiet hotel, friendly staff, clean and newly updated rooms. Great location - walkable to Richmond Park. My only suggestion would be to have an early breakfast option.

A couple of nights at the Vic to be close to family. Comfortable room, the bathroom was tiny but not much can be done about that. Good continental breakfast included. Very friendly and helpful staff

Late arrival and gentleman that met us was both friendly and helpful. Room was very clean, adequate in size and was perfect location for us

I enjoyed staying at the Victoria. I received a warm welcome and my room was good and comfortable. The meal I had in the bar in the evening was very good too. I would happily return for another stay at the Victoria when in the Richmond area.