Apart Hotel Quillango

這是我在南美洲旅行近一個月以來住得最舒服的一次，不僅僅是因為服務員像五星級酒店一樣每天打掃換浴巾房間十分清潔，或是每一位前台都是那麼優秀樂於助人，或是廚房裡每天配置的食品，而是我在這裡有住自己家的感覺，還有前台一位叫 Alvaro的男接待員，很耐心很認真到位幫我解決了我手機上不能購買下一程船票的問題。特別感謝！特別推薦！ I’d speak highly of Apart Hotel Quillango in Punta Arenas. The good points of the hotel have been mentioned by all other guests, such as the cleanness of the rooms, the breakfast stuff prepared in the kitchen, the convenience of the location, the friendliness of the staff,etc. Apart from that, I want to make my special thanks to Alvaro who helped me out. I spent hours and hours on my mobile phone trying to book tickets for my next trip.For some reason I just couldn’t go through it. I turned to the receptionist for help. It was Alvaro who was there at the reception. He was very patient and helpful. Instead of my mobile phone, he used the computer to book the tickets for me and printed them out for me. Without his help, things would have been much more difficult for me . I wanted to say thanks for his service.

滿意的一次住宿，房子新，環境好，我們定的家庭房為一個大大的廳加3個房間。衹是衞生間小了一些。提供了豐富早餐材料，我們3人入住，冰箱裏放了6個雞蛋，3大片火腿，6片奶酪，6片切片麪包，3盒牛奶，3盒酸奶，3盒果汁。廚房用具齊全，衹需自己煎蛋，烤麪包。

蓬塔不大，這個公寓地點離中心武器廣場大概1.5公里，步行十來二十分鐘，但性價比很高，公寓室內是一個小廳和一間睡房，早餐一早備好，自己可以加熱及煎蛋，實在太贊！

The accommodation provided everything I expected from it. It is a short walk from downtown and shops. In a quiet place. The staff is kind and helpful. The spacious apartments are clean and well equipped. We didn't cook, but everything was possible. Regular glasses and cutlery, dishes and serving utensils. Every afternoon they prepared our breakfast in the fridge: 1 slice of ham, 1 slice of cheese, (per person) eggs, butter, jam, juice, milk, Neapolitan bread, toast, tea, instant coffee, etc. We were able to adjust the heating ourselves. (easy and simple) The bed and linens were pleasant. I recommend it to everyone and I will gladly stay there again.

Had a lovely time. Accommodations are spartan but rooms are comfortable and clean. Kitchen is stocked with essentials so if you need to travel early when all the cafes are still closed, hotel packs the fridge with all you need to whip up a breakfast. Ability to send out laundry with one day turn around time was a lifesaver. Water pressure in the bathroom is phenomenal. Overall great for the two nights we stayed. Location is central and quick walking distance to main part of town; 8 minute walk to the bus station and about 2/3 minute walk to a bodega.

Very difficult to get online at all at this location and front desk staff wasn't able to help

This a great apart/hotel. Very comfortable, super clean! Suff is also super friendly. Highly recommended

We got a dingy small basement room with lots of street noise next to the side walk. The walls of the room had mold in the bathroom, entryway and on the windows. We took pictures of the mold and general condition of the room. The room did not resemble anything like the pictures shown on their webpage. That room should not be given to customers paying the same rent as other rooms. I am rating this hotel as a 'one' since a minus or zero is not an option in the rating.