Beste Wellnesshotels in Providencia

Alle Mitarbeiter.innen (Empfang, housekeeping, Küche) waren äußerst hilfsbereit und erfüllten unsere Wünsche prompt. Unser Zimmer 904 DZ superior war groß, hell , mit getrenntem Waschbereich und Dusche/Wc im Bad. Die Betten samt Kopfkissen perfekt, das Frühstück grandios, Eierspeisen werden auf Wunsch frisch zubereitet man wird unaufgefordert gefragt. Eine Vielzahl an frisch gepressten Säften , frischem Obst, warmen Speisen, süßen Kleinigkeiten und diversen Kaffeespezialitäten ect. Die Lage des Hotels ist perfekt. Der Costanera Sky Tower ist fussläufig in 5 Minuten zu erreichen. Am Hotel rechts um die Ecke hält der Hop on - hop off Bus, mit dem man alle Sehenswürdigkeiten entspannt anfahren kann. Da unser Fug erst abends angesetzt war, fragte ich nach der Möglichkeit eines Late-Check-outs. Auch das wurde ermöglicht, bis 14 Uhr kostenlos, danach pro Std. 15 €. Dadurch war es ein entspannter Tag in Santiago de Chile und ein geglückter Transfer von Valparaiso zum Flughafen von Santiago de Chile.

WHAT A LUCKY FIND!1 I HAD NOT PLANNED ON STAYING IN SANTIAGO FOR THE NIGHT BUT WAS STUCK THERE FOR A WEEK DUE TO COVID THANKS TO DANIELA FOR HER EXTRA HELP IN UNDERSTANDING EXACTLY WHAT WAS GOING ON AND FOR HELPING ME GET FOOD AND OTHER ESSENTIALS AND THE OTHER GREAT STAFF FOR WONDERFUL BREAKFAST AND A VERY COMFORTABLE STAY...I ENJOY IT SO MUCH I HAVE ALREADY BEEN BACK!

Der Service für Mädchen auf der Rezeption ist besonders gut. Ob Sie das Frühstück organisieren oder eine Reihe von Beratungen beantworten, der Service ist alles in seiner Macht Stehende und enthusiastisch, das Englische Niveau ist auch sehr gut. Sicherheit öffnet auch immer die Tür und greift. Das Zimmer ist sehr sauber und trocken, die Bettwäsche und die Zubehör sind im Zimmer geräumig, die Landschaft außerhalb des Fensters ist wunderschön, der höchste Turm in der linken amerikanischen Region, der berühmte Schneeberg 🏔️ auf der rechten Seite ist klar. Die ruhigen und dynamischen Straßen sind nicht zu verlieren. Der Supermarkt unter dem höchsten Turm ist nur zu Fuß entfernt. Der Supermarkt unter Starbucks ist der Supermarkt. Es gibt Pizza, McDonald Lawrence oder andere Hotelrestaurants umgeben. Der Verkehr ist komfortabel und sicher. Das Frühstück ist gut. Joghurt, Käseball, Käse, ”Pilze”, Kaffee ist mein Lieblingsspiel.

Wir haben 2 Nächte nach einer Kreuzfahrt dort übernachtet. Das Hotel liegt etwas abseits und man sollte schon gut zu Fuß sein, wenn man in die Stadt kommen möchte. Andererseits ist die Lage gerade in den momentanen unsicheren Zeiten wiederum optimal. Recht zentral aber doch weit genug weg und schneller Anbindung an die großen Strassen Richtung Flughafen. ;-) Das Hotel selbst ist sehr groß und unser Zimmer in der 3. Etage (359) relativ klein. Da wir gerade von einer 5 wöchigen Kreuzfahrt kamen hatten wir schon etwas Probleme die Koffer zu öffnen. Etwas unprofessionell fand ich, dass bei Ankunft die Badutensilien nicht vollständig waren. Shampoo und Bodylotion war vorhanden aber Seife und Duschzeug fehlte. Am darauf folgenden Tag war dann das Toilettenpapier nicht aufgefüllt und erst nach 3x nachfragen an der Rezeption kam noch welches. Wir haben 2 x in der Lobby gegessen und waren sehr zufrieden. Preise sind schon hoch aber für ein 5 Sterne Hotel angemessen. Frühstück draussen am Pool war etwas kühl aber das Ambiente schön. Hier sollte man ein stärkeres Auge auf das Buffet haben. Heruntergefallene Löffel (im Honig) oder sonstige ”Unfälle” werden kaum bemerkt. Ansonsten ist das Angebot nur normaler Durchschnitt für ein 5 Sterne Hotel aber die Bedienungen waren ausgesprochen zuvorkommend und hilfsbereit. Gefährlich fand ich den Fußweg von der Straße links und rechts hoch zur Eingangstür des Hotels. Durch die merkwürdigen Stufen und die gelben Streifen bin ich mehrfach fast gestürzt.

I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night. There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix. The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish. Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!

On the last night of our holiday, 300924, my travel companion and I both had our backpacks stolen from the hotels Reception area of the Almasur Hotel, Santiago, Chile. The Hotel did have Security staff onsite, but there was no security manning the front door. When I made a formal complaint, the General Mgr of the hotel needed to check the CCTV footage for any theft. He seemed very put out by the fact that he had to do the checks of the CCTV footage. He did locate someone suspicious in the Hotel Reception area, who we suspect was the thief of our backpacks. I did see the footage but the footage wasn’t shared with me. My issues for complaint are:  There was no security staff on the front door – people not staying at the hotel were free to come and go without checks;  The General Manager, who was in the building and at the front desk when we were standing there, made no effort to approach us and / or apologise for any inconvenience caused by the theft;  To date we have received nothing from the hotel acknowledging the theft, even though I reported it to the front desk within 30 minutes of it happening. Another interesting fact is that one of our tour companions had something removed from her room in the same hotel – this was an item she had purchased to take home to Australia. The item was clearly packaged in the room to show it was not rubbish / refuse however the hotel claimed it was taken and disposed of as rubbish. The item had to be repurchased. Beautiful hotel and location, but something needs to be done about security in the hotels Reception area.

Meine Frau Alter 69 reiste über St. America 4 Monate insgesamt jetzt und ich 7 Monate, das ist wahrscheinlich “DER BEST VALUE ON A LIMITED BUGET HOTEL” ich habe hier jemals über, komm zu, ich hier reserviert, weil es in “South American 2021 Edition empfohlen wurde von *LONELY PLANET* Travel Advice Books on a Limited Budget. Wir haben hier für insgesamt 9 Nächte für $71 pro Nacht geblieben, mit einem großen kontinentalen Frühstück (siehe Fotos unten). Die Mitarbeiter sind sehr freundlich, vor allem NANCY (der fließend Englisch spricht), sie half uns mit allen Dingen, wie die Buchung billiger lokaler Taxis, Beratungsstellen zu gehen, Busse zu anderen Städten, etc. Die anderen Mitarbeiter, die alle aus Venezuela sind, obwohl nur Spanisch sprechen, sind alle sehr freundlich und rückwärts zu helfen, können Sie mit einem Translator App kommunizieren, schreiben in Englisch, konvertiert in Spanisch.

I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful

Outstanding service, gorgeous rooms and courtyard, and great breakfast.  Overall, just a great experience staying here.