Gastnutzer
12. Oktober 2021
Everything was horrible! The first room I was in, none of the lights work. I called the front desk and they said they would be right there to try and fix them. I waited over an hour, sitting in the dark, and then went to the office where the office ladies were extremely rude about it and basically called me a liar saying I didn't call the office and that the lights were fine, they did move me to another room. The other room had issues also, it was extremely dirty and there was stains all over the bed, and the TV didn't work and maintenance couldn't get it working and even told the office ladies and they didn't care and were rude again. The coffee maker in the room didn't work, nor was there coffee or breakfast available for the guests as the website stated there was. That was a good portion of why I chose this hotel to stay at. As I was checking out this morning, I even addressed the coffee situation with a now 3rd different lady and I was pointed to a gas station to go buy coffee when it was supposed to be included. Extremely disappointed and dissatisfied. Will not stay at this hotel again, ever. I have nothing nice to say about this hotel. The hotel itself doesn't care to make anything right and told me to contact Choice Hotels for that and Choice Hotel tells me to contact the hotel itself. Absolutely horrible!!
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