Hotel Byron

Wir waren im Rahmen unserer Reise zum 25. Hochzeitstag für 3 Nächte im Hotel Byron. Beim Einchecken wurde uns mitgeteilt, dass wir ein Upgrade erhalten haben - das Zimmer hat einen wunderbaren Blick über das Wasser, aber das Innere des Zimmers muss überarbeitet werden. Wenn man aus Florida kommt, wäre dieses Zimmer in Miami mit 3-4 Sternen bewertet worden, im Vergleich zu den 5 Sternen, die das Hotel Byron anpreist. Das Schlimmste an unserer Reise war, dass sich am zweiten Tag unseres Aufenthalts herausstellte, dass wir unsere Reise dringend abbrechen mussten, um unser Zuhause in Florida auf den herannahenden Hurrikan Ian der Kategorie 4 vorzubereiten. Der Manager des Hotels erlaubte uns nicht, ohne vollständige Zahlung für unseren letzten Aufenthalt vorzeitig abzureisen. Alle anderen Hotels, die wir für unsere Reise durch Italien gebucht hatten, und die Fluggesellschaften waren mehr als entgegenkommend für diese Naturkatastrophe, aber es war klar, dass das Hotel Byron in den letzten Jahren unter der Pandemie gelitten hat und jeden Dollar braucht, um über Wasser zu bleiben. Sehr unzufrieden mit dem Mangel an Kundenservice und Verständnis während einer so stressigen Zeit in dem, was sich als der verheerendste Hurrikan in der Geschichte der USA herausstellte. Dieses Hotel trägt einen Rand des Elitismus, den sie nicht verdienen. Wir werden nicht zurückkehren.

Wonderful service overall. Comfortable and clean room. Great location. My favorite part was having access to their hotel bikes and utilizing them to get around. Five star all the way!

Refined, secluded boutique property in the heart of the Forte dei Marmi glam, perfectly aligned to the italian elegance of the destination. Fantastic beach clubs just across the road and best shops couple of minutes walking from the hotel. Highly curated gardens, interior design. Loved the fresh, natural and minimal look of the new rooms just built. Attentive and friendly service throughout. Appreciated the rich and beautifully served breakfast with a lot healthy options such as freshly made green juices, a selection of nuts and seeds, salmon, all this in the lovely terrace overlooking the garden. Dined at Onda restaurant and loved the freshness, taste and presentation of dishes. Great signature cocktails and house Champagne offer. The top option of Forte dei Marmi for discerning guests.

We used Forte as a base point for exploring Tuscany. We stayed in the brand new modern building which was quiet and beautiful. The room was very spacious and had a large balcony with plenty of shade. They also had car chargers for our ev for fast charging. The pool and the grounds were very peaceful and the service at the pool was top notch. I prefer a softer mattress and probably should have mentioned something as I saw what I thought was a topper in the cleaners closet by the elevator.

Hotel product was fine (aka rooms, amenities, etc). Staff was accommodating, aside from multiple billing issues and incorrect charges added at check out. Unfortunately, staff and GM have intentionally avoided any communication (calls/emails) to resolve. Disappointing to have a great trip stifled with the billing issues and lack of communication to resolve. Hidden charges for "charitable donations", charging for varying rates for breakfasts when they are complementary in the type of booking, charging guests in the group the wrong rates for there rooms, charging guests to switch rooms when bathrooms are not working in current room, etc.

Forte dei Marmi is busy and loud and expensive. But in the middle of it is this little boutique hotel called Hotel Byron. It’s located 15 min or so from the heart of the area, on a busy street. The sea is across the street and thru a private beach club where you can pay 50 Euro for a cabana for the day. Expect to be bothered frequently by vendors selling off-brand bags and dresses. The hotel itself seems recently remodeled and in the reviews you’ll see some unhappy ones who likely had an older room. Our room was remodeled nicely, the bathroom is spacious and the patio was cute, although looked over the busy and loud street so we didn’t use. The breakfast is good, as is the lunch. The pool area is pleasant, although again you can hear the cars passing on the street. The staff is kind and helpful, all speak English. There are much more relaxing places to be in Italy than Forte dei Marmi, but if you are here, I would recommend Hotel Byron.

Here are the negatives of this supposed four star hotel: 1- horrible WiFi - simply does not work; 2- bathrooms so small that you can’t place any toiletries in the bathroom and designed so poorly that when you close the bathroom door it opens up a shower to the room so that if you use the bathroom in the middle of the night you either can’t shot the door or can’t turn on the light or it will wake up anyone sleeping; 3- the pool is located next to the hotel restaurant and is closed whenever the restaurant is open; 4- there is no gym; 5-there is no business center. I am sure I can come up with other reasons this is not a hotel to stay for any reason. The positives are that the people working here are nice and friendly.

This hotel was one of the most expensive in the area. The breakfast wasn’t great. The service wasn’t great. The staff were flippant and unresponsive. Most importantly the hotel does not allow the rooms below 23 degrees Celsius or about 75 degrees Fahrenheit. This wouldn’t be an issue if they had disclosed that. However, we wouldn’t have stayed at this property due to medical conditions that make warmer temperatures very uncomfortable. When we disclosed this to the hotel they didn’t care and didn’t offer any solutions. The hotel is more updated than others in the area but the AC was the worst of several lower quality and less expensive hotels we stayed in on this trip. Overall it’s overpriced in my opinion for what you get.

Perfect service and a great location do you make you feel at home. Small boutique hotel with almost 1 to 1 ratio of staff against guests. Ultimate spot on the seaside to explore Forte dei Marmi area. There are sufficient hotel bikes available. A peaceful environment just 5 minutes biking away from the lively city center. Very tasteful decorated rooms and spaces. Absolutely a place to come back.