Verified traveler
21. Februar 2024
The hotel notified us in advance that there was construction happening. Even with the warning, we did not expect the construction to be so disruptive. I have loved Sofitel properties in other cities (ah, Chicago) so I was surprised and disappointed by my experience. The room was lovely but to get there! Makeshift lobby, stairs blocked off. Go up one floor on an elevator, change elevators to go down to get to the bar. No convenient restrooms to the restaurant. Typos on signs giving directions. I advise checking to make sure construction is completed. Wishing you well, Sofitel, but disappointed.
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