Sheraton Park City

This is an average mid range Sheraton Hotel. The service is average. I have an issue with their parking arrangement (received a parking ticket), but the manager said the parking service is managed by a different company. Please make sure you read the signs very very carefully when you park. The front desk never told you to pay attention to all those confusing signs, and the manager never apologized that her employee needs to remind the guests about parking details. Other than that, the experience is OK. They have shuttle to Park City lifts and Deer Valley lifts during the daytime, as well as to Main Street in the evenings. Try to have a room facing outside streets, not the courtyard, where the indoor pool is. The noise from the indoor courtyard pool is amplified, and their sound insolation is quite bad. Their onsite restaurant is not too impressive. Try a neighboring restaurant "Salt Box," where the food is very tasty with very reasonable price.

Upon check-in, the registrar could not find my reservation which had already been paid in (what I thought was) full. She had to call some one to help her. I was asked for a credit card for any incidentals. There was a $50.00 charge put on the card immediately. I was told that at the time of check-out that $50 would be credited back if not used. When I received my credit card statement, there was a $33.04 charge on it from the Sheraton. Upon my call to you, I found out that it was a destination fee. I feel strongly about the fact that all fees should be pointed out at the time of the reservation. The city was in the midst of road construction which made the entry and exiting from your facility very confusing and difficult. The on-site parking lot is extremely small. The additional parking access to the hotel was across the street that was one of the streets in the middle of the road construction. Not your fault, I do realize, but not conducive for toting luggage.

The bar restaurant food was miserable. I ordered a simple four cheese pizza (how could it go wrong?) on a premade focaccia-like arrangement. The cheese was overcooked and chewy. I sent it back and ordered a fried cauliflower which was mediocre best, a number of pieces being overly fried and the whole thing was tasteless. However, amidst the disappointing kitchen was one of the nicest and best waiters I’ve ever had so he made the whole experience much more pleasant. The property was fine and my room was great.

Clean room, amenities, location were are excellent. I would recommend this hotel to anyone staying in park city.

Clean room, nice amenities, nice on-site restaurant. Walls are thin though. Could hear guests in room above ours - walking, moving luggage.

Gorgeous detour around slc for us! The exterior of hotel is dated but inside thoughtful room design and new beds. Quiet dreamy night. Cheers!

Everything was excellent! Friendly and helpful staff, clean amenities, food and drinks were great, plenty of parking!

The pool was really cold, for an indoor pool. Had to switch rooms. Got a room by the pool and the smell of chlorine was so strong and making us all feel sick.

Very clean and nice staff, the people were very helpful and the hotel location is very convenient. The location of my room was a bit loud and there was very little natural light. I was disappointed in the $30 per day “destination fee” that I didn’t know about until I arrived.