Homewood Suites by Hilton Lynnwood Seattle Everett

服務貼心，環境、衞生都不錯，設施有點老了。居家旅行𣎴錯，房間都是套間！

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I stay at this hotel everytime I travel to the area for work or pleasure. The last few times I have stayed there the beds have been the most uncomfortable. Hopefully new beds were budgeted for the near future. If I stay there again and the bed sucks I will be finding another hotel to stay in for future travels.

Check in was not the smoothest, it was a busy weekend and the lady could have used an extra hand. Our room was roasting when we walking in. The heater squeaked and woke us up all night. You have to call everyday for the room to be cleaned. I called twice and only got clean towels. The beds are uncomfortable, there was o it one extra blanket and it was old and stiff. The pillows look nice but completely deflate I hade to use three. Overall not the worst hotel but I did expect more for what I paid.

Everything was perfect! Everyone at hotel was friendly and so helpful, ladies in the morning at the breakfast bar were amazing. Sick a great attitudes and so friendly.

We love staying here every time we're in town. We typically stay here when we visit the Angel of the Winds Arena for a concert. Very clean. Large rooms with queen beds & a pullout coach. Excellent staff, especially Susan in housekeeping! If you run into her, she treats you like fanily. She made our whole trip worth it! Keep it up Susan!

Two light bulbs were burned out when I checked in. There was a rotting bottle of something left in the cupboard above the microwave(reported to front desk and documented.) The dining table was delaminating due to being burned by hot pan(reported to front desk and documented.) No toaster was supplied, until I asked. No paper towels were supplied. The initial room was on the 5th floor, had one window with a heater unit in it, and faced East towards the freeway, very loud. I checked in on a Saturday and was told that I would get FULL room service on the following Wednesday. When Wednesday rolled around, I left my suite at 6am, but stripped my bed of it's linens prior to doing so in an attempt to help the staff. When I returned to the suite at 4pm the pile of linen I stripped that morning was just where I left it, no trash or recycling had been picked up, and no towels or consumables had been replaced(reported to front desk, documented, and asked for a new suite!) When I complained at the front desk I was asked if...."I could make my own bed?" When I was at the front desk asking for another suite I overheard the staff on the "Help" phone say to the the person on the other end, "He said he couldn't make his own bed." This is a HILTON! On top of everything else they charged me for parking to stay there..almost $100 from Sat.-Sat. This is by far the WORST experience I've ever had in the service industry and I will not be staying at Hilton ever again!

The pool was great. No bar. Very 80’s. Beds were so old. Not comfortable. Hair conditioner was out. Kleenex were out. Our room had a window directly across from another room window. The TV could have been bigger. Family above us could have kept there children from slamming things and running. Overall disappointed with this “Hilton”. It would have been better if we had stayed elsewhere.

Just about everything was great. The only compliants we have are one of the remotes barely working with the tv. That's manageable. The other being morning brealfast. The options were terrible at best. Plain eggs, bacon, maybe a waffle maker or something would be a huge upgrade. Everything was great.