The Esplanade Hotel

What a disgusting place. Used as a hotel for men who come from France in boats. We were shocked at the state of the place. Filthy dirty and unwelcoming. Whatever went on here is not nice. It needs knocking down. We couldn't believe thst Shearings would use this hotel.

Staff were rude and entitled on approach. The rooms were dirty and had no privacy. The bathrooms were uncomfortably small, this hotel is not as advertised. The only thing this hotel has going for it is the location.

The hotel is tired (generous description) and in need of a thorough makeover. There was what looked like mould by the lift on the 1st floor and an unpleasant musty smell in the ground floor corridor leading to the bar/lounge area. Our room was small but that did not compare to the size of the en-suite! Frankly our walk-in shower at home is bigger than this “cupboard “! Not enough shelving and literally no where to hang towels, other than a hand towel! The carpet in our bedroom was dirty and I don’t think the carpet in the dining room was ever hoovered! Our room was supposed to be cleaned on Wednesday but all that consisted of was chucking towels on the bed! There was much confusion regarding seating in the dining room but we managed to sort that out ourselves. The staff were lovely but there weren’t enough and they were under-trained. In particular, barman Stuart was excellent but he had no help and the bar closed at 10pm! The ballroom was probably the best space in the hotel but was underused. The entertainment on the two nights were excellent but not advertised enough so lacking in attendance! Some form of entertainment every night would’ve been good, even if it was just bingo or a quiz! WiFi only available in Reception, even Premier Inns have it in every room! On the whole the food was good but I would add that breakfast starting at 8am when departure is 9am is cutting it fine, especially for older people. Finally the hotel did not seem to be wheelchair friendly.

The esplanade Hotel in paigntion is in a good location. It is near to the train and bus station and near to the town, harbour and seafront. That is where the positives end. The hotel exterior is visibly deteriorating. There are signs of poor maintenance everywhere. Flaking paint, rotting wood, old windows, propped open fire escapes etc. There is clearly no reason to stay within the hotel as what appears to be the current clientel (apparently exclusively young &male) sit around outside the hotel playing with smart phones, smoking and leering at young women who are walking by, making the whole area feel very uncomfortable. This hotel is by far the least desirable looking of any in paignton and there have been news stories in local media reporting that even non paying 'guests' are disgusted with the food that is on offer. The hotel is so bad that the local community are currently 'reassured' by the platitude that there is "24/7 security" at the hotel. Whether that is to protect the hotel or protect the local community from the current residents of the hotel is unclear. No other hotel in the area needs this. In a nutshell....paignton is a great place to visit....but, stay somewhere else.

From the outside it looks awful. Wouldn’t dare go in there.. The place should be wiped of the face of the lovely seafront. Paignton is lovely but just don’t chose this dive.. You will regret it……………..

This hotel is disgusting it is filthy not maintained and. U will be bitten by bed begs I got bitten really bad on my back see photos Our room was absolutely disgusting and a disgrace we were there for 3 nyts and not. Once did house keeping clean our room it wasn't even cleaned when we arrived I reported this to 3 different nyt porters the night porter on Thursday nyt even had to go get me towels because housekeeping couldn't be bothered It's an absolute disgrace I wrote formal complaints to the hotel demanding a refund they tried to call me a lier and refused I've now taken this further this hotel needs shutting down and fumigation The housekeeping staff all need sacking immediately they are clearly not doing there jobs every morning they were sat outside the front drinking and smoking The staff have rooms at the hotel so sit and get drunk at nyt we witnessed this ourselves they actually make u feel unwelcome and intimidate u And the nyt porter went and helped. Himself to alcohol when he was supposed to be on shift then sits on the sofa with his feet up watching TV It's like an. Episode of faulty towers AVOID AT ALL COSTS FOR YOUR OWN HEALTH!!

I have tried to book a weekend using several dates from now up up to and including December 2023, it's all completely fully booked for ever. There's a lot of it about. Good Luck with that lot, you must be desperate.

Arrived a little earlier than expected, it wasn’t clear where we could park so I went in to ask….I was checked in by a really friendly guy on reception. It was £6 to park for the night and was told anywhere in front but not the coach parking spaces. From outside the hotel looks very tired , the “Bay” part of the hotel name was missing along with lots of paint on the steps etc… We were pointed in the direction of the lift to go to our room on the second floor. On arrival the room was clean, apart from the heart confetti we came across. We struggled to find sockets to charge our phones and use hair tongs. It would appear there are just two sockets available to use - one for the telly and one for the kettle. To have the fan, that was provided, on meant we couldn’t charge our phones, book the kettle, watch tv or dry hair without making sacrifices! Other sockets were not accessible as they were behind the bed where the lamps were plugged in and the bed would need pulling out. The bathroom was clean but the shower was something else…..it felt like a lifetime for the shower to warm through, I actually thought we had no hot water and when it did it was scolding and took a while to get the water to cool back to an adequate temperature. Additionally, there wasn’t anywhere to put your towel close by whilst using the shower and nowhere for your clothes to go - maybe a small table in the empty space by the shower? ( room 214) A telltale sign of very poor water pressure was when we were unable to flush the toilet twice in a row! We decided we’d use the stairs rather than the lift to go out…..no wonder they point you in the direction of the lift, the corridors are very long, narrow and depressing, the floorboards made so much noise! Anyone that used the lift during the night meant we were woken by the floorboards! The breakfast was lovely! Reason for 3 stars, the food was hot and there was plenty of choice, the staff were very attentive offering tea and coffee. We would’ve spoken to reception at check out but they were busy talking trains with another guest, so we just dropped our key and left. Tips to the hotel- open the bar so guests can sit and have a drink when they arrive, we only seen the bar open in the evening when we came back from eating and having a few drinks out, elsewhere. Get on and refurb the hotel- you had months during lockdown….dated wallpaper and plaster hanging off the walls just isn’t attractive for the price paid. Creaky floorboards, really? We’re not taking the odd floorboard, we’re talking all the way through the second floor between the stairs and the lift! Get some sockets in the rooms or offer guests multi socket extension leads. Your staff are a credit to you, every member of staff was friendly and helpful. We wouldn’t come back however without the hotel being updated, your not a budget hotel but everything within your hotel says you should be.

just spent 4 days holiday at the esplanade hotel with family there were 4 adults in our group although the hotel needs redecoration it wasnt as bad as some reveiws are saying on this sight my only issue was with the bathroom it was far to small we had rooms 106 and 108 the beds were very comfortable food was great staff were excellent overall we had a great holiday although you had to pay seperate for parking i didnt have a issue with this as the cost to stop at the hotel is quite resonable would i stop again most certainly but would book a room with a bigger bathroom its in a great location my stay was 22-26 august