This hotel looks promising when you walk in, with high ceilings, spacious, airy common areas, and subtly modernistic décor. First, the good points about my week-long stay: the staff was friendly, check-in was fast, the room was clean, and it was nice to have daily housekeeping, which I had started to think was a relic of the past. I also liked the spaciousness of the suite I was given, with its vaulted ceiling and full kitchen area with sink, microwave, dishwasher and stand-up refrigerator--downright luxurious! The included breakfast every day was welcome--I especially enjoyed the plentiful fresh fruit bar. How often do you see fresh (not frozen) berries at a hotel breakfast bar? However, what started as minor annoyances became major gripes as the week went on. Some lights in the room didn't work, and a few switches appeared to be dummies, controlling nothing. The bathroom venting fan ran continuously and loudly, so much so that I had to keep the door shut. When I complained maintenance staff did come to look at it but afterward I still couldn't turn it off, though in fairness it did seem somewhat quieter--maybe it's not supposed to be switched off? Which leads me to the biggest complaint of all, the noise. I was assigned a room on the ground floor in a well trafficked corridor, adjacent to a door that led outside to the parking lot. Every time someone came in that door or entered or left one a nearby room I would hear a loud ”thunk!” as a heavy latch fell into place. I could actually feel the room wall shake every time this happened. If an establishment is going to install doors that swing shut so hard, the acoustic treatment of all the walls needs to be a lot better. By the end of the week I was desperate for some uninterrupted sleep, and couldn't even use the earplugs I had brought with me because housekeeping had thrown them away one morning. If I were ever to try this place again (not sure I will) I would make sure I got a room not on the ground floor and way off in a corner somewhere.
Sehr gut
105 Bewertungen