We stayed in the suite with three queen beds. We had gnats all over in the bathroom, there was water damage in the bathroom w molding in hallway, the room my kids slept in had the loudest heater ever, tv did not work and when called they said didn’t have tv, the main room also did not cool down even when switched to AC. Beds extremely uncomfortable to point kids chose floor over bed. We arrived and they had contractors doing work w no safety signs up, the internet didn’t work when we arrived causing a 20 min check in delay, they charged us $100 deposit to check in after we spent $150 for one night. Granted we got the deposit back - just seems stupid to charge $ for Checking in on top of the staff didn’t explain anything. I had to call and ask about pool time and breakfast time because nothing was told to us at check in. We will not be back. Very disappointed for the amount we spent for one night. The pool was even cold and like ice. Just bad experience
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