Gastnutzer
16. November 2023
I wish we’d had longer to stay at this Parador. It is an absolute gem! Just look at my photos. A beautiful building, nestled in the perfect setting, real Spain. We walked about the mediaeval streets. in the evening. It was very lively with lots of families and children out, even though it was cold (November). Surprisingly, the bars did not stock, a range of drinks and it was impossible to buy jerez! We returned to the Parador, where the young barman is very well informed and the bar, of course, well-stocked. We had a lovely evening and an excellent meal in the impressive dining room. Sadly, the young staff seem overstretched and the service was very slaw and I am sorry yo say, poor. I must say that they’re polite and they smile, but they just don’t seem to have the required skills or they have not been trained. Our room in the attic had a lovely view and was nicely decorated in the castle style, somewhat cramped. Perhaps as we hadn’t paid top dollar they relegated us to the loft space haha When I pulled out the plug after a bath in the evening, the entire contents of the bath, began to flood up through a drain in the floor near the toilet. Later, I explained to the young couple on reception and they seemed incredulous. I asked them to go upstairs to have a look at it. They did this, and anyway, the problem righted itself as if a blockage had been dislodged. The smell from the drain was subsequently foul. We were also extremely cold in the room. My husband who is in his 70s was told to wear another jumper. We said this wasn’t really acceptable and a huge portable radiator was placed in a tiny room. This was a great improvement. I do think the Spanish government could afford to heat the paradors to a decent level, considering the high price you pay to stay there. Also, some of the staff need extra support and training (not the young barmen, who was brilliant, really efficient).
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