Butterfly Beach Hotel

The hotel needs to install ceiling fans in the bar and dining areas. There were so many flies which fans would have helped to keep the number of flies down. This was particularly an issue with the buffet breakfast area. Staff were friendly but I have stayed in other hotels on the Island where staff were more pro-active and professional.

I love everything thing about my stay from the warm and friendly greetings upon arrival until departure. The only thing I did not like is The Reef restaurant the staff need to be retrained they were not friendly or helpful and the food was ok not great which made us eat out every day

It was an average two star hotel. We had once breakfast in the restaurant & it wasn’t that good, only I ate some but my wife & daughter couldn’t eat it. At the end we were paying, the server was asked for extra tips. Normally I tip the server according to USA % of the bill. I didn’t appreciate the server objected to tips. She wasn’t bother even to check why plates were not finished.

This hotel is affordable, clean, friendly and helpful staff and the saltwater pool is the best. I highly recommend butterfly beach hotel.

This hotel is beautiful! We were greeted with a fresh juice beverage. The rooms are spotless and roomy. We enjoyed the breakfast and hanging by the pool.

I have to give 10 stars to the cleaning lady who cleaned our room every day. the person who checked us in, a person in the restaurant who was always nice when we asked for ice a couple times and the lady from the souvenir store (Apologies that I do not recall the names) other than that not a very good hotel either other employees were not friendly. Beach access not very safe and pool area need desperately an update. Jacuzzi’s only working one at the time. Tips if you are staying and other.. 1. Bring your own beach towel . They charge for every time you get a new beach towel. I guess you will be going to the pool and beach every day ? Well if you are staying 10 days like us better to buy your own towel then and you get also a beautiful souvenir from the island 2. If you need plastic bags for some reason.. on our case need it for sandwiches to take to the beach. People at the restaurant will give you ONLY one . I quote " you are not allow to get more than one" 3. Get a room with island view instead .. the noise coming in (very early on weekdays) from the road, specially public transportation could be very annoying… 4. There was a weird smell coming from the bathroom sometimes. There is not enough ventilation in it so maybe that’s what it is? Will definitely stay somewhere else or even rent a villa could be much better than butterfly hotel. Other than that Thanks again for the ladies who made feel our stay better!

The artwork in the lobby was nice and the room was large and spacious. The sofa bed however had a valley in the middle as it was old. That meant you could not sleep on it as it was hurting your back. The sofa itself also needed cleaning as it had a dark soiled mark going all around it. I met one friendly staff member and that was the young lady that brought us the welcome drink. She greeted us with a smile. None of the other staff members ever smiled. When I asked the female at front desk a question she responded in a manner as if I was bothering her, even though she was doing nothing. The male was very serious and hardly said a word. You knew you were not welcomed The worst was at the bar. First you were ignored by the four females working there. When finally one decided to answer my question she seemed so cold in her response. This was the worst experience that I have had staying at any hotel and I stay at hotels all over the world. I certainly would not stay there again or recommend it to anyone.

Hotel is a 3 star . Requires upgrades as it is tired looking.. but it is on the Beach. I would recommend overhead Fans while dining and new furniture and paint all around. The staff are pleasant and they try to assist.