Verified traveler
12. Dezember 2023
The hotel is a bit older, but it seems to be well kept. The front desk staff was very nice. The bed was comfortable. My complaint is that it is located right along the Van Wyck Expressway so there is so much traffic noise! I could not sleep because of all the traffic noise. I've lived in NYC, so I'm accustomed to noise, but not on the inside. Most window panes are double insulated to keep the noise out, but this hotel has obviously not invested in those window panes. My 2nd complaint is that maintenance [tried to] opened my door one morning at 10 AM to fix drapes while I was asleep. Fortunately, I had the bolt on the door so they were not able to enter. I had the "Do Not Disturb" sign on the door, so I'm not sure why they thought it was ok to enter. He said that he knocked, but I'm a light sleeper and there was no knock. I heard them outside the door, but didn't realize they were just going to enter. It startled me, so I screamed and they hurriedly left the door. He later apologized after I went to the front desk to complain. If there's a sign on the door that says do not disturb, DO NOT DISTURB!
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