La Quinta by Wyndham New York City Central Park

Die Lage des Hotels ist sehr gut, ganz in der Nähe der Columbia University. Es ist bequem, sich fortzubewegen und einzukaufen. Das Hotel ist ruhig und komfortabel und das Frühstück ist auch sehr gut. Dieses liegt unter Nr. 120, was sehr ist sicher. Es gibt viele Weiße.

Insgesamt ist der Raum etwas klein, etwas laut und die Schalldämmung ist nicht gut

Die Marke La Quinta scheint etwas veraltet zu sein und die Einrichtungen in mehreren Hotels sind relativ alt, insbesondere die heruntergekommenen Badezimmer sind wirklich nicht schmeichelhaft. Das Servicepersonal ist recht gut.

The staff provided outstanding service, always going the extra mile to ensure my needs were met. The location is relatively convenient, making it easy to explore nearby attractions. While the rooms are on the smaller side, they are well-appointed and cozy, providing a comfortable retreat after a day of exploring

We get there at 10:00am - We knew we couldnt check in but asked anyway. Lady on Thurs 9/28 told me we couldnt yet and gave us bag tags to hold our bags for us. Very nice and pleasant. We then return to the hotel at 9pm to finally check in. We had a great day seeing the city. We are then told that the room I booked was over sold and they can not provide me with a King that I purchased but a double. This was the manager - She discounted the bill and $54 and told me they would make sure we were accommodated tomorrow. The room we were put it was the size of a walk in closet with a bed with a window unit that water dropped on all night making a loud noise with every drop. It also had a broken shelf above the sink so you literally had no where to put anything. It was horrible and honestly a $54 discount was not nearly enough. Friday at 9am we come down turn in the room keys and explain to yet a third person....she understands and says I see notes here and we have a king room for you. I asked if we could go ahead and get the room number but she said no not yet we have to wait for the people to check out. We check our bags with tags and leave them at the desk again. We then spend another wonderful day exploring the city. We return around 9pm again and another person is working and has absolutely no idea of anything that was supposed to be done for us. I asked for any other room then the one we were in first and they had a queen room available. I took it after being so tired. The lady gave me the managers email and said he would speak to her for us. I will be reaching out but now that we checked out sat morning I dont believe we will be compensated for this terrible lack of communication. We never even got to unpack our bags.

All good!