San Francesco Al Monte

Pros: Great view, friendly staff Cons: Rooms are very outdated, the toilet button didn't work properly in two rooms. The noise from outside bikes ia very loud and won't give you peace at nights The roof garden is almost everynight reserved for weddings There are many stairs to come down from top (about 120) Rooms are very small

The staff were attentive and helpful. The rooms were beautiful and stocked with things needed. The art was beautiful throughout the hotel and the food was delicious. Highly recommend.

A sympathetically converted old building with good sized rooms and facilities. A great location situated above the Spanish quarter providing great views from rooms and bar/breakfast/ restaurant areas. Friendly staff and well positioned to explore the city from.

Beautiful views, gorgeous outdoor patios, rock hard mattresses and pillows, awful towels. Yet I would stay again because of the amazing staff.

Gorgeous hotel with beautiful rooftop pool. Staff were all fantastic and really looked after us. Used the valet service, which was super easy.

Swimming pool and dining terraces were superb , wonderful views out over the bay of Naples. Staff were very friendly and helpful. The Vignetto dining spot was memorable with great reasonably priced food in a beautiful setting. The funiculare railway is the best way to get down into Naples centre and only takes a few minutes. Taxi are also plentiful and fast and relatively cheap.

I hate to leave negative reviews, but I wish I would have read this before booking. We’re shocked that the hotel has such positive ratings as we really didn’t enjoy our stay - it is definitely not a 4 star hotel and I promise there are better options in Italy! Overall, the common areas and interiors are very worn down and dated, not in an authentic and charming way as depicted in photos. Our room being on the same floor as the restaurant, we could always hear staff, trolleys and slamming doors. Our shower had no water pressure, making it impossible to wash long hair, and the water was either freezing cold or burning hot. When mentioned to the receptionists, they said they’d try to repair it but it didn’t work. We went to check out the pool area, which was really small and disappointing - very happy we didn’t pay the extra charge to use it. The area is really unpleasant and dirty, and we discovered a cockroach in the pool restroom. The breakfast was probably the worst part of it all. While the selection was similar to other small Italian hotel breakfasts, the quality was the worst and it was just an overall unappealing experience. The few pastries and cut fruit weren’t covered so flies were hovering over it. The glasses, cutlery and dishes were not properly clean, and the whole place felt dirty and sticky. We’re giving this hotel 3 stars, solely for the view (which is lovely) and its central location close to major sights. I would never come back and never recommend it.

We love the view and the pool, and all the extras that came with the location that made exploring the hotel. Amazing.