ChrJahnsen
30. August 2021
The nice things first: The welcome was nice. The hotel is very clean and hygienic. The breakfast buffet was very good. The town is absolutely pictoresque with a gorgeous church right across the street. Wi-fi was very decent. As for everything else: when we had to ring the hotel to inform them we were running late, we had to call three times before somebody answered the phone. When we arrived the reception was closed and I do mean CLOSED with an iron curtain. We had to go to the bar to get the bartender to man the reception. The rooms are adequeta but no more that that. The beds are narrow, neither the duvet nor the pillows were very good and the mattresses are too soft. The showers are so narrow you need to go through the doors sideways. And the light switches are an absolute mystery - every time you needed to turn on a light, you had no idea which switch would be correct. But by far the worst of all: the hotel is LOUD!! You can hear a mouse fart on a different floor. If somebody talks anywhere in the hotel, you can hear it clearly in my room. When people walked up and down the stairs, it sounded like a stampede. My radiator - although completely turned off - made loud metallic clangs at random (very efficient if you need to stay awake!). Everything outside the rooms is tiled without a hint of carpet, so every single sound is reflected, and all doors have absolutely zero insulation or rubber padding, so all sounds in the entire hotel reach your room without even having to try. I hardly got a minute's sleep the first night. The second night I was wise enough to use powerful ear plugs. When we wanted to check out the last morning there was actually someone at the reception(!) A guy was working on a computer. I said: "Hi, I'd like to check our of room so-and-so." "I need four or five minutes." Oh, do you?!?! Well, then I will just wait until you feel like interrupting what you're doing to deal with a customer, who might be in a hurry to catch a train for all you know! That's just downright rude and it settled my valuation at 2/5. The price was a ridiculous €200 a night. I would say half that amount would be a fair price. I'm definitely not coming back.
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