La Bastide du Calalou, BW Signature Collection

What a beautiful place and amazing staff! Thank you Fabrice and Ahlem for your warm welcome, and Juliette for her beautiful smile every day at the restaurant. The dinner menu was exceptional as well as the breakfast buffet. The rooms are clean and very comfortable. Highly recommended place!

Beautiful hotel. My wife and I had a wonderful 5 day stay. Staff was friendly and helpful. The grounds of the hotel are really nice. There is a wonderful restaurant on the premises, too. The room was a bit small, but nice and clean. I highly recommend.

Hotel grounds are beautiful. Food in the restaurant is average; they try to be culinair, with emphasis on ‘try’. We had the three course menu, the starter with a heap of hummus with some trout but there was so much hummus that that was the only thing you could taste. The main course was the beef, and again it tasted bland, there was a bun with beef cheek, a piece of beef and a piece of potato. The presentation was bad, the taste was bland, and eating a piece of beef with a bun was weird too. No vegetable in sight. We hoped the desert was better, but no luck. Worst profiterole I have ever had. The vanille desert was also not great. The room we got was awful, it was above the kitchen and restaurant and it was very noisy till late in the evening. The bathroom was a joke, I preferred to shower and nearly fell as you have the shower in the bathtub (which is not a problem), but the way the bathtub is shaped makes it dangerous, because the tub is very narrow where you are supposed to stand, and you also have the drain there, so it’s impossible and dangerous. There is no partition for the shower, so when you shower the entire counter and floor gets wet. In the room there are not a lot of power sockets so challenge to find a place to charge your devices. While they advertise a pool menu incl. Cocktails for during the day, there is no person who can make them until 6pm… When I mentioned my feedback about the noise from the kitchen, the receptionist didn’t even apologise. Very sad.

We have been to this hotel on four different occasions, and the quality of food and service provided is always top class. The setting is amazing which adds to the enjoyment. Many thanks to all concerned.

Very pleasant place with cozy outdoor setting, could work remotely from there for a few weeks. Lovely attentiive staff, great size rooms and if you are looking for a touch of French and country then this place is it. If I were to retuern to the area I would book again for sure. Steve

We didn't get the room type we paid for, the room was tiny and worn down, didn't look like a 4* hotel, more a 2* hotel max judging on the room. The only reason why this scores better is the pool. The tennis court reservations are completely messed up, courts were double-booked 2 out of 4 times we (and others) booked - and by the way had planned our day to come back and play tennis. You don't get value for money here compared to other hotels on our vacation in better locations, more helpful staff and better (much) rooms. The room smelled of sewer almost all the time and staff knew immediate, so couldn't be a new problem, and the "solution" was air refresher to being able to handle the smell. That is not fixing the root cause but just a plaster on the wound. This is simply just unacceptable. We were very amazed. Neither in absolute terms compared to the price would I recommend this hotel, and absolutely not in relative terms to what the nightly price should be in France/Italy - even for better and more touristed locations than here. Almost forgot to mention that the internet didn't work in 2 out of 4 days. Again, staff knew but took several days to fix. Not okay for this class hotel (apparently).