Casona 61 by GuruHotel

pros: staff are so wonderful, kind, and helpful. location is excellent, central and walkable. rooftop view is gorgeous (but completely unused by the hotel) cons: no room fridge. bed sheets have a musty smell. only 2 free bottles water is not enough for a longer stay. perfume in lounge is overpoweringly heavy.

Clean, comfortable room, nice pool area and staff are very nice & make sure you are satisfied with everything. Nice little breakfast, good price. The only thing hotel can improve is put a small fridge in the rooms.

The staff was wonderful, and extremely helpful. The bed and pillows were not comfortable, hard and dated.

The hotel was clean and very nice inside. My room was cozy and comfortable. The staff went above and beyond to make sure I was comfortable. I really enjoyed being able to walk around outside alone and feel safe. My only complaints would be that the linen was dingy and, even though it smelled fresh, it looked dirty at times. Also the sidewalk near the hotel was blocked by trash that attracted rodents, no fault of the hotel.

Property itself was fine, nothing spectacular but adequate. The surrounding area is dirty and dimly lit with narrow roads and busy traffic. I would definitely skip staying in the centro area and opt for a more known mainstream stay.

Ventilation on the bathroom is a problem, they only have a window that partially opens and that’s it, you need to keep the door open to keep the air circulating. Also we requested additional towels and the staff at the front desk told us that they could provide those to us but with a $50 MXN fee per towel.. kind of weird, this is the first time I experience something like this at a hotel. Another issue that we had was on one ocasión when we returned to the hotel, the front door was locked, we were knocking and calling the telephone number for about 10 min and no answer… after a lady who was at the kitchen on the other side of the building noticed us and came to open the door for us (it was around 7:30 pm…)

Staff is friendly and accommodating to guest requests.

I do not recommend anyone to stay at this hotel. I rented two rooms (3&4) from July 23 to July 24, 2023. I found that the sheets were dirty, with a sweaty smell, and it was clear that they had not been changed since the previous guest. I had to call and ask for them to be changed. The pillows has a sweaty smell, and I found cockroaches in the room. The windows did not close properly, and mosquitoes entered the room. There were only 2 towels per room, and they were old and poorly washed. The toilets did not flush properly. The front desk staff were always friendly, but to anyone reading this review, I recommend that you do not take the risk and be lured by the offer or location. Do not come to this hotel, it is not worth it. We have been traveling the world for over ten years, and this is the worst hotel we have ever visited. No recomiendo a nadie que se hospede en este hotel, Rente dos habitaciones (3&4) julio 23 hasta julio 24, 2023. Encontre que las sabanas estaban sucias , con olor a sudor, se notaba que las mismas que dejo el huesped anterior las dejaron puestas, tuve que llamar y pedir que me las cambiaran, las almoadas olian a sudor, encontre cucarachas en la habitacion, las ventanas no cerraban correctamente y entraban mosquitos en la habitacion, 2 toallas por habitacion y las mismas super viejas y mal lavadas, los hinodoros no descargaban. El personal del front desk, siempre amables. No vengan aqui, no se dejen seducir por la ubicacion. Share Like Dislike

The Property is beautifully renovated and very cozy, but comparing price vs. quality it is time for some upkeep in the rooms: needs new faucet & toilet fittings, a hand of new paint on the walls and I was never able to get hot water for the shower & shave.