Courtyard Merida Downtown

I like that the property is on the quiet side of town but hope they can consider providing bedroom slippers.

LAS CAMS MUY INCOMODAS, ECTREMADAMENTE SUAVESD Y SE TE HUNDES AL DORMIR Y AMANECES TODO APALEADO. LOS MUROS AL PAECER AL CONSTRUCTOR SE LE OLVIDÓ PONER EL AISLANTE LO QUE HACE QUE ESCUCHES A TROFA HORA A LOS VECINOS DE LOS CUARTOS COMO SI ETSUBIERAN ENEL TUYO......INCOMIDISIMO, NIÑOS CORRIENDO EN LOS PASILLOS DESE LAS 7 DE LA MAÑANA Y NADIE LO NOTA, SALVO LOS HUESPEDES QUE ESTAMOS TRATANDO DESCANDAR, LA LABERCA SIN CALEFACCION, IMOSIBLE USARLA, UN PROBLEMA CONSEGUIR UN TAXI INCREIBLE QUE NO TENGAN TAXIS DISPONIBLES, TUBE QUE SALIR A LA CALLE A CONSEGUIRLOS............ DEL LADO QUE ME TOCO QUEDARME, LAS HABITACIONES NUMERO IMOARES, LOS REFLECTORES QUE ILUMINAN LA FACHADA EL HOTEL PEGAN DIRECTAMENTE EN TU CIURTO NO IMPODTA WUE ESTES EN EL PISO QUE ESTES, MOLESTISIMO.........PAGAS MUCHO POR LO QUE RECIBES

Excellent hotel clean , comfortable and personal alway ready to help definitely I will return.

Hotel property is nice, staff not very good. Disappointed with the restaurant

Nice staff Carlos the valet parking great guy nice welcoming the rest of the staff in the same page you ask for something you got it the restaurant it’s a little beat expensive my only comment negative.

Mold and mildew in the room. Poor quality linens. Moist feel to bedding. No tissues in room. No bath soap in room. Not enough towels in room.

Came to Merida for the first time on vacation with my husband and 17 year old son. The location was perfect if you don’t mind walking the city center is about 3miles round trip. The staff at the hotel was very friendly and knowledgeable. Would definitely recommend.

There's nothing that comes to mind that was bad about my stay. The staff was exceptionally helpful, polite, and sincere. The facilities were kept clean and organized, and there wasn't anything that I felt was lacking. The restaurant in the lobby had an amazing breakfast buffet that has really raised the bar as to what a breakfast offering could look like. It is located in a fairly easily traveled location, and there was no issue getting a taxi in the courtyard or requesting an uber. I will definitely stay here again and recommend it to others.

Great property and awesome swimming pool with towels and open at night. Fast check-in. This hotel, given the category it bears and its prices, must improve bathroom amenities and the cleaning process at the rooms.