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Entdecke unsere angesagten Hotels in der Nähe von Robinson's Plaza

5 Sterne

Sheraton Manila Bay
4.4/5108 Bewertungen

Sheraton Manila Bay

Manila Bay Manila|0.35km Entfernung von Robinson's Plaza
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels
The Manila Hotel
4.5/5364 Bewertungen

The Manila Hotel

Manila Bay Manila|1.35km Entfernung von Robinson's Plaza
Great hotel for it's price. Get the Tower Wing which is newer and renovated. Can tell the staff really go the distance where they can and it's like a localized Shangri La of sorts. Just one bug bear else it would've been 5 stars all the way. The hotel seems to be really, really rigid and they have some weird policies. Me and the wife like to call in call masseurs after a long day from a reputable company in Manila (the masseurs are properly uniformed etc). We informed the front desk that would be doing so. But were told ”any guests staying over after 10pm will get an extra guest charge” I reiterated like 4 or 5 times that these were masseurs and they would be gone 90 mins after they finished. They were not staying. I called the masseurs anyway. As expected they were stopped downstairs. I had to come down in my sleepwear and explain to the female receptionist on Duty (11 Nov 2023 around 11pm) the same explanation above. She called probably her boss then told me in a very condescending tone ”I will give you an exception ONLY ONCE. next time you will be charged an extra guest charge” I disputed again that they are not guests. She showed me a policy document I had signed upon checking in that said ”any guests or visitors STAYING in the hotel after 10pm are subject to the guest charge.” I reiterated, they are masseurs, they are not STAYING. She rolled her eyes at me and ignored me. Really shocking and it really took away everything else we loved about this hotel. I couldn't bear to give 1 star as everyone else worked really hard. Another weird thing if you in the morning buffet their staff will pick the food for you and they seem to be a little bit weird and stingy for example when you're asking for vegetables they will give you one piece of broccoli . You have to literally ask multiple times if you want like three or four pieces of broccoli or cauliflower. I presume this is done for hygiene purposes but they could maybe start by asking ”more or less”? The morning Buffet goes from 7am to 10am and is a really amazing spread. They told me ”last call is at 9am” which means you can't enter after 9am despite it ending 1 hour later. I guess this is due to the large crowds

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Geschäftsreise

Sheraton Manila Bay
4.4/5108 Bewertungen

Sheraton Manila Bay

Manila Bay Manila|0.35km Entfernung von Robinson's Plaza
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels
Swiss-Belhotel Blulane Manila Philippines
4.2/5854 Bewertungen

Swiss-Belhotel Blulane Manila Philippines

Manila|2.91km Entfernung von Robinson's Plaza
Während meines letzten dreitägigen Aufenthalts mit zwei Nächten im Swiss-Belhotel Blulane in Manila ließ das Gesamterlebnis zu wünschen übrig. Obwohl das Hotel über Potenzial verfügte, schien die Bedeutung der Bereitstellung eines qualitativ hochwertigen Service für die Gäste uneinheitlich. Erstens gab es eine auffällige Diskrepanz in der Leistung der Auszubildenden am Arbeitsplatz. Während einige echte Herzlichkeit und Hilfsbereitschaft an den Tag legten, schienen andere zögerlich zu sein, insbesondere wenn sie merkten, dass ein Gast möglicherweise kein Trinkgeld geben würde. Diese Einstellung beeinträchtigte das Gesamterlebnis der Gäste und widersprach dem Wesen der Gastfreundschaft, bei der echte Fürsorge und Hilfe unabhängig vom Trinkgeld an erster Stelle stehen sollten. Darüber hinaus stellte die Funktionalität der Aufzüge eine erhebliche Unannehmlichkeit dar. Da nur ein Aufzug in Betrieb war, kam es bei Gästen häufig zu Verspätungen und Überfüllung, was zu Frustration und Unannehmlichkeiten führte. Dieses Problem wirkte sich erheblich auf die Effizienz der Gästebewegung innerhalb des Hotels aus und sollte umgehend behoben werden, um die Gesamtzufriedenheit zu steigern. Zusammenfassend lässt sich sagen, dass dieses Hotel in Manila zwar Potenzial hat, es jedoch bemerkenswerte Bereiche für Verbesserungen gibt, insbesondere bei der Gewährleistung eines konsistenten und echten Gästeservices und der Behebung betrieblicher Ineffizienzen wie der Funktionalität von Aufzügen. Indem allen Mitarbeitern, einschließlich der Auszubildenden, ein echtes Engagement für Gastfreundschaft und exzellenter Service vermittelt wird, kann das Hotel das Gesamterlebnis der Gäste verbessern und sich als erstklassiges Reiseziel für Reisende profilieren.

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Du suchst Hotels in der Nähe von Robinson's Plaza? Vergleiche Zimmerpreise und Bewertungen, um deine ideale Unterkunft zu finden.
Marina Residential Suites
3.6/59 Bewertungen
Manila Bay
Die Lage ist gut und die Einrichtungen sind sauber und sehr geräumig. Ich denke, ich werde hier wählen, wenn ich gehe. Sehr empfohlen
Executive Hotel
4/5263 Bewertungen
Manila Bay
Executive Hotel is located just behind Sheraton hotel, previously Pan Pacific Hotel in Malate.I loved the location as it is surrounded by restaurants and bars.Robinson is just a few minutes walk away so it is exceptionally convenient. The rooms are clean and the staffs are polite and helpful. My only suggestion is that they can offer more breakfast choices or perhaps a simple buffet will be great.
Las Palmas Hotel de Manila
3.6/525 Bewertungen
Manila Bay
Ich war ein Spaziergang in Sachen Erstes Hotel, das ich meine Reservierung vermasselt hatte, und als Nächstes versuchte ich war Quarantine ONLY. So ist das Hotel modern, große Zimmer, ich hatte einen Balkon so gut alles, aber viele gute Betonhotels. Was herauskam war das effiziente freundliche Personal. Doorman/Bellman ”Jade” war das beste, 100% auf dem Ball. Ich war sicher, dass ich weggeplatzt wurde. Auf dem Frontdesk ”Cel” & ”Carla” beide ausgezeichnet schön effizient. Ich bin sicher, andere Mitarbeiter waren gut, aber diese drei schneideten. Sie sind die Art von Personal, das jedes Hotel will. Ja, ich werde dort nur für diese Leute bleiben.
JMM Apartment Suites
3.7/50 Bewertungen
Malate
Schöne Lage, Zimmer klein aber sauber. Guter Service und Sicherheit
New Coast Hotel Manila (Formerly New World Manila Bay Hotel)
4.3/5478 Bewertungen
Manila Bay
Die Lage dieses Hotels ist sehr gut. Es ist ein guter Ort, um den Sonnenuntergang in der Bucht von Manila zu beobachten. Die Wirkung ist besser als am Sunset Boulevard. Das Servicepersonal des Hotels hat eine gute Einstellung, insbesondere der Portier, was kostengünstig ist .
Sheraton Manila Bay
4.4/5108 Bewertungen
Manila Bay
This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

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