Euston Square Hotel

這真的是我住過最差最差的酒店，價格已經1700一晚了還這麼嚇人，還是頭一回，我入住的第一晚的當下就十分想取消，攜程當面告訴我酒店不同意（在我已經買了取消險的情況下），酒店很小很小，環境很差，2019年裝修的酒店，已經地板有凹陷，我走在房間裏都隨時可能摔倒，地面是不平的，衞生方面真的叫人作嘔：床上有一根假睫毛，有他人的毛髮，洗手盆裏還有贓物沒有被沖洗掉。安全方面：我有兩個行李箱，一個出門前會鎖起來，另外一個打開放在地上，打掃衞生要我床上的睡衣會被亂扔在沒打開的行李箱上，非常臟，打開的行李箱被扔進床底下，且有被翻動的痕跡。如果你打開窗户，能清楚的被隔壁大樓的人看見。酒店一樓的電梯按鈕是壞的，要從另外的樓層乘坐，還好是第二晚才發生這樣的情況，不然我就要搬着我的大箱子走到二樓再坐電梯。不管從哪個方面考慮，都建議大家不要選擇這家酒店，就是花錢找罪受，我衹是慶幸還好我把貴重物品都鎖起來，沒有丟東西，不然還不知道會發生什麼，最近英國偷竊真的太多了，心裏還在後怕。

晚上到達安排的房間竟然連鑰匙都沒了 房間很簡單 臨街 有一點吵 工作人員告訴我們早餐是七點開始 第二天因為我們一大早的火車 七點準時到餐廳發現昨晚工作人員忘記給早餐券 而且早餐根本沒有開始 工作人員又説七點半 退房時前台根本不知道我們的房間在哪 報了名字也完全找不到 需要我帶領去房間門口指認 然後又電話問了半天 浪費了非常多的時間 完全不知道他們在幹嘛 最後我們提出要寄存行李 被告知過夜完全不行 也是工作人員之間一通問 差點就趕不上火車 實在是非常非常糟糕的體驗

I was a repeat customer but was disappointed this time. Last time I stayed on higher level of the hotel and everything was good. This time my room was located in the basement without window. There was bad smell in the room.

First of all, I would like to mention all the positive points about this hotel. The underground is behind the hotel, it is well situated, if you like walking, you can visit the centre of London on foot, go shopping easily and also go to attractions easily on foot, the bus stops are also next door, the lively districts like Soho, the high street with lots of shops Oxford street is not far, lots of restaurants... The hotel, the entry in its room is done at 2 pm what is really disappointing because it is the first that I see this kind of things and the release of the room must be done before 11 am.The morning team: because we arrived early in London. When we came to check in, the lady in the pink scarf was concentrating on her computer and she wasn't paying any attention to us, it was as if she didn't want to see us, this lady isn't friendly, she doesn't smile... So we spent at least 30 minutes waiting on the sofa before she looked up and told the other receptionist to check us in. We occupy room 410 This hotel for 1 or 3 nights it's okay, but no more, the rooms are tiny, I took a double room, it looked like a closet, the shutters on my window couldn't close, I I had all the light of day coming in in the morning and I hate that, fortunately a reception tried everything to obscure this window.They need to learn how to properly clean the walls of this sweet, this shower is really disgusting. The shower stall is poorly scrubbed, mold, I got a wart in this shower, we barely have room to turn around in this shower. I will not set foot in this hotel again. Ps: the shower gel in the shower is as if he had added water in it, really not good.

Ideal for Euston or anywhere in central London as transport links are second to none. Stylish, simple rooms - great for solo travellers or couples. Service has always been fantastic and I like the cafe restaurant downstairs which is both tasty and convenient.

Very good location next to the train station. The room is a bit small. The hotel’s breakfast is nice with different sets.

Big room but small double bed. Guess English like to sleep with their legs hanging out of the bed ;-)

Great location, allows for a late checkout and helpful staff

Excellent location from Euston rail station and close to a few underground stations so getting around the city was very convenient. Room was comfortable and clean. Shower was very good. Never ate in the hotel restaurant so can’t comment but did order room service and that food was really tasty. I would recommend this hotel and as I’m in London regularly I’m sure this hotel will be one for the future.