The Gantry London, Curio Collection by Hilton

不知道遇到了什麼 床上不乾淨可能 導致我身上被什麼蟲子咬了 ，一週了還沒有好，實在老火 火辣辣的疼！8號入住到現在都13號了 ，一個星期都好不了 ！

極度不愉快的經歷 – 善意提醒計劃入住甘特利酒店的旅客 我最近在甘特里酒店的住宿體驗並不令人滿意，我感到有責任分享我的經歷，以便未來的客人能夠從中受益。其中一個主要問題是酒店關於過夜行李寄存的政策，讓我感到非常失望。 酒店堅持不允許客人過夜寄存行李，這是一個重大不便。儘管他們解釋説這是出於安全考慮，員工短缺或空間不足，但很明顯這衹是藉口。實際上，酒店寬敞，該地區的其他酒店，包括斯特拉特福德酒店和甚至Premier Inn酒店，都能夠提供這種基本服務而不影響安全。 讓我感到沮喪的是，我從甘特里酒店工作人員那裡得到的迴應是不一致的。不接受過夜寄存行李的原因從含糊的安全顧慮到承認員工或空間不足。這種缺乏透明度衹會引發更多對酒店對客人滿意度的承諾的疑問。 作為一名旅行者，我覺得有必要分享該地區其他酒店（如斯特拉特福德酒店和Premier Inn酒店）提供寄存行李的情況，突顯了與甘特里酒店政策的鮮明對比。我個人的經歷包括預訂了兩次甘特里酒店的住宿，從2月14日到18日和從2月19日到23日。我衹在劍橋度過一天，直到17日晚我才得知我將無法在酒店過夜寄存行李。我僅僅是希望他們能在我前往劍橋的那一天18日-19日幫我寄存行李而已，我19日回到倫敦會取回行李並且還是住在他們那裡，真的不可思議地令人憤怒。如果我沒有提前詢問，我將不知道在第二天早上去劍橋趕火車時該怎麼辦。 這種情況不僅讓我感到不便，還讓我陷入了尷尬的境地，不得不在寒冷潮濕的雨中拖着行李到對面的斯特拉特福德酒店尋求幫助，幸好他們願意幫助我。我感到非常慚愧我當初沒有選擇住在斯特拉特福德酒店。我真誠地希望這篇評論能夠作為對潛在客户的警告。儘管甘特里酒店可能提供其他設施，但他們的過夜行李寄存政策和與附近其他酒店的對比引發了對其對住客滿意度和便利性的承諾的疑慮。在選擇甘特里酒店入住之前，請仔細考慮這些因素。 Extremely Unpleasant Experience - Caution for Travelers Considering Gantry Hotel I recently had an unsatisfactory stay at the Gantry Hotel, and I feel compelled to share my experience for the benefit of potential guests. One of the major drawbacks was the hotel's policy on overnight luggage storage, which left me immensely disappointed. The hotel's insistence on not allowing guests to leave their luggage overnight is a significant inconvenience. Despite their explanations citing safety concerns, a shortage of staff, or lack of space, it became evident that these were merely excuses. In reality, the hotel is spacious, and other establishments in the area, including the Stratford Hotel and even the Premier Inn, manage to provide this basic service without compromising security. What added to my frustration was the inconsistent responses I received from the Gantry Hotel staff. The reasons for not allowing overnight luggage storage ranged from vague safety concerns to admissions of not having enough staff or space. This lack of transparency only raises more questions about the hotel's commitment to guest satisfaction. As a traveler, I find it essential to share that other nearby hotels, such as the Stratford Hotel and the Premier Inn, were willing to offer luggage storage, highlighting a stark contrast to the Gantry Hotel's policy. My personal experience involved having booked two stays with the Gantry, from 14th-18th Feb and 19th-23rd. I was only one day away in Cambridge, and it only came to my attention on the night of the 17th that I would not be allowed to leave my luggage overnight. I just hoped that they could help me store my luggage on the day I went to Cambridge, from the 18th to the 19th. I returned to London on the 19th to retrieve my luggage and continued staying at their hotel. It's truly unbelievably frustrating. If I had not asked, I wouldn't have known what to do the next morning when I had to catch my train to Cambridge. This situation not only inconvenienced me but also put me in an embarrassing position, dragging my luggage through cold, miserable rain to the Stratford Hotel to seek help. Fortunately they were willing to offer me help even if I did not stay there, and I so much regretted that I had not choose them in the first place. I sincerely hope this review serves as a cautionary tale for potential customers. While the Gantry Hotel may offer other amenities, the inconvenience caused by their luggage policy and the contrast with neighboring hotels raise concerns about their commitment to guest satisfaction and convenience. Consider these factors carefully before choosing Gantry Hotel for your stay.

其他還好，臨走丟了件外套在酒店衣櫥，當天電話問了居然説找不到了

Hotel is Clean and staff is kind But you have to bring toothbrush and toothpaste

Staff was very helpful, special thanks to the front desk staff who helped us to rearrange another room as we wanted privacy (the room we assigned was on the 2/F and facing a gym room which was not very pleasant). The design is modern and clean. Close to DLR station also only a couple of minutes walk to Westfield.

Amazing room, amazing service, great location! 5 mins walk to the underground and westfield mall. Would stay there again. Highly reccommend.

My second time staying here, Had to check in due to a burst pipe at home! Staff was absolutely amazing we was upgraded to a deluxe twin room and given complementary drinks vouchers after hearing the disaster of a morning we had at home! Really appreciated it and my daughter LOVED the view from the 17th floor The room seemed very dusty for some reason I had no issue with cleanliness during my last stay I just assume this room hadn’t been used for a while but nevertheless it was a lovely stay would stay again

Really nice hotel with nice views and a really nice skybar