The Z Hotel Shoreditch

Book for my son to stay in London for a night. It’s great that he got a upgrade and he enjoyed his stay in the hotel

Room was nice and clean.. modern hotel, great location near train station and shops.

I paid for 2 nights but could not use the service. For some strange reason the wrong date was booked and I could not stay in the hotel. I did not get any refund - 0! The hotel took all my money and left the room empty. This is a bad service! They lost my trust – never again.

乾淨整潔 位置巨好 前台服務熱情 每天都有打掃房間 第二次入住

Everything is good as expected. Friendly and helpful staff, a pleasant stay. Will visit again.

Good location, very very very small room. Okay stay for two or three days 

I love this hotel. The reason is not only because the rooms are perfect but especially because of the staff. From my first meeting when I checked in to this past few minutes when I was served a beautiful glass of wine and plate of cheese and crackers (complimentary) it has been wonderful. If I were to complain, it would only be about the slightest rumble of the underground when in bed. But we can hardly blame the team for that!! Honestly, I don’t think I have heard the word no since I arrived. Try it. I’m not wrong.

Firstly, the pictures do not look like the hotel I stayed they have had a refurb and its was much better seating. I have stayed in a Z hotel before so knew what to expect, this one says Shoreditch but it is right by Old Street station. The room we were given was in the basement 019 and you can hear the tube trains although I didnt hear them at night. The shower was seethrough as expected but I felt a little more exposed than at the Covent Garden hotel. The area is great for food and drink and was buzzing. The hotel had a bar and we had a few drinks that were reasonably priced for London. We ordered Nachos and should have sent them back as they were way over cooked. The staff on reception checking in were great and helpful, the bar staff were good but slow, took an age to get our drinks on both occasions. Check out was easy and they took our bags so we could collect them later. When we came back to collect our bag, the man on reception said my colleague will get your bag, no one else was there, then as another person arrived he ignored me and served a lady who just come up, I waited five minutes then when my daughter came back I went to the toilet and when I came back she was still waiting, I felt like it was too much trouble for them then when we finally got someone to help the area where the bags were was there by reception so the first chap should have done it it would have taken him 2 seconds but left us waiting for at least 10 minutes.