Ravna Gora

once again had the best stay, 10/10. Great service from staff, great facilities, super clean and easy access to transportation.

We had the en-suite quadruple room (#15). Comfortable beds. Tiny bathroom with no venting. Noisy since our room faced Holland Ave. Not much room for luggage or storage. Decent outlets (with USB ports) but only available on 1 side of the room. Bathroom needs floor repair and shower could do with a good scrubbing on the door hinges and corners. No extra toilet paper so we helped ourselves to the shared toilet/WC across the hallway. Breakfast was ok (not included) and you get what you pay for GBP10 per person. No egg but lots of bacon, ham, bread, yoghurt, fruit, cereals, coffee, tea. Made an open cheese and bacon toastie on the little grilling appliance.

great stay, the staff were fantastic, lovely clean, spacious room, and location was very convenient, id go back for sure.

A mini fridge for cold water bottles would help We were on the third floor and it was so hot in the room the fans supplied didn’t really help other than push the hot air around and the windows were not able to be opened more to help cool the room down

The room and shared areas was in good condition and clean. But I didn't get what I paid for! In section "choose room" there were rooms with shared bathroom, and en-suite rooms. I choose en-suite (as I always do), but I got a room without a bathroom in an 8 rooms floor with just one bathroom/toilet. Also I paid extra for breakfast, as it says in "Reservation 493-883-134" email I received from the hotel, but although I showed that email in the reception, they insisted that the booking was with no breakfast, and I need to pay more. Of course I didn't pay second time for what I've already payed and in the morning I just left

I was surprised when I checked in I was told I had no private bathroom or shower and needed to share with others. Although it was always available to me. Check in was fine. Housekeeping staff efficient and friendly. Lounge off the lobby was available for hot drinks. Suggest they put a soda/water vending machine, rather than having guests walking to a grocery shop for them. Hotel can make the revenue. The place was repainted as was the rooms, however small units.

Staff was helpful and polite. Housekeepers were thorough and friendly. Had a fine time staying at The Ravna Gora for 9 days. Close to tube stations, shopping and right on a main roadway for decent walking distances to a varied amount of places.

1) No phone inside the room and also no passenger lift available, meaning that you need to walk downstairs to contact the reception directly and then walk upstairs back to your room if you need any special requests 2) Temperature of shower water is unstable, it's either too hot or too cold, do not have a point in between 3) Room was too closed to the road and noisy 4) During check out date morning, when you meet the reception, instead of saying "Good morning", reception just remind you to check out before 11:00 which is rude and not respect to hotel guest 5) Blinder cannot fully block the sunlight penetrated to the room 6) Bathroom ventilator was not working 7) I will not recommend this hotel to friends