Holiday Inn Express London - Excel Bewertungen

Bin so unzufrieden mit der Unfreundlichkeit die Teller beim Frühstück waren alle dreckig mit Essensreste einfach nur wider lich ich möchte gerne mein Geld zurück

Housekeeping have done but seems careless, staff either. It is not easy for you to go to the Custom House Station, but anyway it still near the cable car in Royal Docks.

I stayed for one night whilst working in London. Great experience from friendly, speedy check in through to breakfast and online check out. The room was very quiet with really comfortable bed. Lots of choices at breakfast and nice coffee. Hotel is close enough to the DLR to make it suitable for accessing the wider city.

Lovely hotel and the perfect location for our trip.The colleagues were extremely attentive from reception and bar to restaurant and housekeeping they made every part of our stay a pleasant experience. Breakfast was delicious and a perfect way to start the day.

Clean hotel with friendly efficient staff. Location good for our show at O2 Arena We stay every year for the show,but we both felt that the quality and standard has dropped on the cooked breakfast. The sausages are now poor quality, mushy texture with unpleasant aftertaste, and the hash browns were so oil soaked,and had the texture of cardboard. Everything was just lukewarm, not hot as it had been in previous years. On the plus side, two pancake machines have now been added, quick and easy to operate. We also ate in the restaurant the previous evening, but although the menu has improved, at 5pm (opening time for anything other than toasties or pizza) several items were 'out of stock ', including from the specials board! The selected meals I would say were just okay, the standard of an average pub meal. Summing up, I would still stay here again, but would eat out for evening meal and sadly only have continental style breakfast, which is disappointing as the cooked breakfast was previously a highlight of the stay here!

Easy to find. Have great views through the window; may see the sunset glow (see the pic posted) and the passing trains and aeroplanes. Relatively quiet environment, with good soundproof decoration. Spacious rooms. Friendly and helpful staff, quick response and considerate service. Special thumb-up to the front desk and the breakfast service.

Great hotel with friendly staff. Neat facilities and close to amenities

Hotel is based in a nice location, however the cleaning can be a lot more better as there was dust. It’s a shame parking is not included.

Great location for event at excel but service was poor in the bar waiting for food took an hour to come and was cold

The hotel is clean and has a good price/quality ratio. Perfect location if you're traveling to LCY. If you want to go to London city center, it's okay at best.

The room was clean and comfortable, very friendly and helpful staff, the male staff who was on the front desk on the 28 march 2024 at 2pm was very kind, he gave us more information about transport.

Bathroom lock in room 238 broken, mould spots on grouting in bathroom, overall room condition good. Waiting time in restaurant was poor/average as was the amount on offer for breakfast on Monday morning. Food from evening menu wasn’t great, hotdog and burger not worth the price. The staff in the restaurant and bar were exceptionally friendly and were very kind and interactive with our children.

Great hotel, staff were very friendly too

The hotel's location near the Excel Exhibition Centre is ideal for business travelers or those attending events in the area. The rooms were modern, clean, and well-appointed, providing a comfortable retreat after a busy day of sightseeing or meetings. The complimentary breakfast offered a variety of options to suit every palate, ensuring a satisfying start to the day.