DoBairro Suites at Bairro Alto

For my best friends 50th birthday, I booked this room promoted and propped up by this website. All communication with the property was through what’s app. Communication prior to arrival was good. Showed up, met a contact, walked up to the 4th floor. Room smelled musty but seemed fine overall. Contact opened the balcony door immediately let the fresh air in, while pointing out each of the things that were broken that needed a special or certain turn or shake to work. The contact had a lot of nervous energy as she removed a pile of soaking rags from the shower drain and mopped up a puddle on the floor. She mentioned the bathroom might flood so this mop is here if I need it. The shower had a steady loud drip. When I pointed it out she closed the door and said ‘fixed’ but mentioned the rooms were sold out and if the noise bothered us she would call a plumber the next day. Once she left the room, I investigated at the dripping shower and noticed black mold spots as seen in attached images. We grabbed our bags and booked a room up the street. I messaged the contact, she offered to clean the shower if we wanted to come back but did not offer a refund. I contacted this website, they contacted the property and said they offered another room and I refused. Not only did the contact tell us the rooms were booked prior when she offered a plumber I have the written transcript. Overall why is the gnome approving this room and why doesn’t the gnome have my back? no refund, no accountability

This property is located right in the middle of the Barrio Alto bars. It gets a little noisy but that didn’t really matter to me. The studio I rented was a nice size and had everything I needed for the weekend. The apartment could do with a bit of a makeover, but it’s excellent value and the staff were very nice. I will definitely stay here again

This is a pretty rough property. The manager accessed our room and organised maintenance during our stay, and access the room even though we asked her not to. This was for an issue which she knew about prior to our arrival (although she didn’t think to mention any planned works on checkin?). It all felt a bit sus. The hotel is noisy even early in the week.

Overall would have been a decent place to stay for the price, however the deluxe apartment #1 had an overwhelming sewage smell from the bathroom pipes due to the location. We did ask about it, and were advised that nothing could be done as it is due to the river being high and the old plumbing in that area. We ended up checking out after one night as the smell was so intense. There was good communication from the owner/property manager but unfortunately as it was a non-refundable property we were out the amount for the other four nights we paid for.

This property has great reviews so I was surprised when I got there. Location is great, but other than that I was not impressed. There was a spider in the bedroom right when we got in. The bathroom smelled musky. Both AC units you could not change the temperature. It was set to 25 Celsius and you could not increase or decrease. I knew this was in a party area so I was expecting it to be loud but just so other people know, you can hear the music from the bars until they close around 2am and then you hear people coming into the building. I must admit that communication with the property was amazing and that was the only perk. I would not stay here again, especially for the price.

We loved our stay and DoBairro Suites. Great apartment, easy access, very clean, and a perfect location for our travel. Lively neighbourhood, walkable to many historical sites, restaurants and nightlife. Bairro Alto is a must see/stay neighbourhood. Thank you Lucia for being a great host!!

We loved our stay! It’s in the center of the party at night. It’s also near cafes and restaurants. Host responded quickly when we texted and emailed them. The apartment has a huge nice balcony.

A large, well maintained one bedroom apartment with complete kitchen, including oven, and separate air conditioners. Luisa was tremendously helpful when Iberia lost one of our bags and the owner responded quickly to our text messages.