Hotels in der Nähe von Victoria Gedenkstätte, Kalkutta

Das Hotel war sauber und schön. Das Personal war freundlich und hilfsbereit. Frau Kusum war sehr nett und professionell und hat sogar das Zimmer entsprechend unseren Bedürfnissen geändert. Das Frühstück war mit guter Verbreitung wie üblich für JW-Standards. Nur Rückkehr, zu viele Gäste. Während des Frühstücks und der Lobbys wurden durch Hochzeiten und Veranstaltungen mit Menschen gefüllt. Andernfalls waren Service, Einrichtungen und Pool-Gebiete alle schön. Zufrieden, Keine Bedauern

Everything was perfect; except the dinner buffet. We will come to that later.  I quote four memorable experiences.   1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!   2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.   3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience. 4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression!  The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.

Das Personal ist sehr freundlich und zuvorkommend. Ich bin spät eingecheckt, aber trotzdem war das Personal sehr freundlich und hilfsbereit und hat uns sogar einen späteren Check-out ermöglicht. Das ist wirklich eine tolle Geste! Und das Hotelfrühstück ist fantastisch, das Essen ist super und der Tee... wow, ich liebe den Tee einfach!

Das Hotel bietet den besten Kundenservice, sehr empfehlenswert.

Very friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time

Die Suite war recht groß, Sauberkeit und Service waren gut. Auch das Essen im Restaurant war sehr gut. Es gibt auch ein bangladeschisches Restaurant, in dem man bangladeschische Küche probieren kann. Die Gerichte waren recht international, mit einigen indischen Spezialitäten. Insgesamt war ich sehr zufrieden.

Mir war nicht klar, dass es sich um ein schwimmendes Hotel handelt. Sehr praktisches und schönes Hotel Alle Mitarbeiter waren so freundlich Für Instagrammer wäre es der Himmel Das Frühstück war hervorragend mit Curry, Nan, Zapati und so vielen Süßigkeiten! Es schwimmt, ist aber sehr bequem Nur 1 Problem: nirgendwo Toilettenpapier oder Taschentücher, nicht einmal im Zimmer Das wäre ein Indien-Problem, aber kein Hotel-Problem ICH HABE DIESES HOTEL GELIEBT!! Ich werde es definitiv auch meinen Freunden empfehlen

It was a pleasant and beautiful experience with you, the staff was awesome and cooperative. The service of food and house-keeping was marvelous. It's a memorable stay with you and i hope i will enjoy the same in future

I just caming first time in holiday inn Kolkata. But, my breakfast experience was very good and food quality also good. Because Food temperature was very good. Mafijul Islam is very good server. His behavior was just amazing & taking way as well. If I get this kind of service then definitely second time will come.

Hotel is nearby birla school, mint o park. Park street and Arselan biryani ( park circus) is walkable distance. Theater road join birla platarium. Rate is quite high on the basis of service. Breakfast is not good. Charging for drinking water. Restaurant was full of hukka lover in the evening. Smoke is everywhere in restaurant.