Hotels in der Nähe von Symphoniesaal, Birmingham

I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina

Prime Central Location: You really can’t beat the placement of this hotel. Being right by New Street Station makes it a seamless experience for anyone travelling for business or looking to explore the city center. Modern Rooms: The rooms felt fresh and updated. As is standard with the newer Premier Inns, the ”hypnos” beds and modern decor provide a reliable, high-quality sleep environment that rivals much more expensive boutique hotels. The Service: A Bit of a Rough Start My only real gripe was the check-in experience. Travelling for business with multiple rooms can already be a bit of a juggle, and I found the staff member at the desk to be quite abrupt. I had booked two rooms and requested they be on the same floor. Initially, I was told this wasn't possible, which felt a bit dismissive. However, after I pressed the issue, the staff member did eventually check the system and managed to accommodate us on the same floor. The Verdict While the customer service lacked that ”warm welcome” feel initially, the actual product—the room and the location—is excellent. It’s a solid choice for a business trip, provided you don't mind a potentially brisk interaction at the front desk.

Room was spacious. Views were amazing. Staff were very helpful as I had a massive bouquet of flowers. 1 lady at Reception helped loads unfortunately we didn't get her name. Thank you.

Für ein Wochenendtrip ein völlig ausreichendes Hotel in guter Lage zum Zentrum und Bahnhof, alls fußläufig erreichbar.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

Strategic location in Birmingham city, walking distance to those shops, the stoves provided is more than enough for us if want to cook at late night, recommended place for short stay if you bring elderly

Ich bin hier einmal im Jahr, da es nicht weit vom NEC in Birmingham entfernt ist. Die Lage des Hotels ist perfekt, so nahe der Autobahn, aber es fühlt sich so ruhig und entspannt, wie Sie im Land sind. Das Hotel ist sehr gut ausgestattet, aber es ist sehr gut. Ich war in diesem Hotel viele Male im Laufe der Jahre und nur einmal den Schwimmbad, der die einzige Nebenanlage zu diesem Ort ist, benutzt. Ich würde nicht wieder als nicht die entspannende Hotelerfahrung, die ich erwartet hatte, wie sehr beschäftigt, nutzen. Die Zahlung der öffentlichen Ausgaben über die Hotelbewohner scheint vorrangig zu sein, und das Wechselzimmer war mit den verwendeten Handtüchern hoch auf dem Boden aufgetaucht. Die Mitarbeiter standen um, mit ihren Partnern zu lachen und mussten abbrechen, um zu fragen, wo man Handtücher bekommt, dann musste ein anderes Mitglied der Öffentlichkeit fragen, wie man die Lockeln öffnet. Ich würde dieses Hotel weiterhin verwenden, aber nicht riskieren den Schwimmbad wieder.

Ein sehr schönes Hotel in zentraler Lage von Birmingham. Vom Bahnhof fussläufig gut erreichbar. Sehr freundliches und aufmerksames Personal. Ein Pool wäre ideal, aber wir wussten natürlich vorher, dass keiner da ist Gerne kommen wir wieder.

Die Lage des Comfort Inn ist großartig, direkt neben dem Bahnhof Birmingham New Street und nur 3 Gehminuten von Birminghams Chinatown entfernt. Das Hotel ist also von zahlreichen Restaurants und Cafés umgeben. Der einzige Nachteil ist der Duschbereich, der Vorhang war kurz und beim Duschen spritzte das Wasser überall hin. Insgesamt würde ich das Comfort Inn aufgrund der hervorragenden Lage und des angemessenen Preises mit 4,0 bewerten.

5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.