MMAmeen.1. The breakfast options were very limited. A greater variety would significantly improve the experience.
2. One of the male reception staff members was quite rude. Staff should be polite, courteous, and welcoming—a simple smile can go a long way in creating a positive atmosphere.
3. It was disappointing to see that the welcome packet was only given to selected guests during check-in. This inconsistent treatment does not reflect well on guest service.
4. The location was not ideal, and the area outside the hotel felt unsafe, especially at night.
5. On a positive note, the room itself was very good—clean, comfortable, and well-maintained.
6. The room servicing staff was very friendly
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