The Tamara Kodai

I booked for my parents and it is very good and especially the rate is very competitive in trip.com

The services and the staff are very friendly and nice. Had a great time! Jose kutty was very friendly and cooperative, his recommendations and service oriented nature is to be experienced, ask for Jose kutty if you want to be pampered, kudos to Jose kutty and Tamara team.

Chef Upaching at Tamara Kodai Restaurant provided an exceptional dining experience. Their special dishes showcased creativity and skill, while their hospitality made us feel welcome and valued. From start to finish, it was a delightful evening. Highly recommended!

The restaurant experience in The Tamara Kodai was wonderful. Jose Kutty, who had come on deputation from Trivandrum took care of us and made us feel at home. Beyond that, learning about his experience with the Tamara family gave us a good feeling about returning time and time again. Suhail too was helpful with the ambience, heater and our orders. And a special mention for the Mahi fish preparation on May 14th dinner! Hot toddy was amazing

Service was top notch and property is really premium! Great leadership by GM and promoters and all the staff were really involved with customers. This includes Housekeeping staff Prabhakaran to F&B and in room dining. Landscaping is well maintained and property is well designed and thoroughly maintained.

I have never seen or been to a worse so called 5 star property. It is a horrible experience. Curd rice takes 1.5 hours to reach your room in the in room dining. Sugar sachets are generally sent with tea in a wet container making the sugar wet. Rooms are dirty and badly maintained. Staff are discourteous. Over all a disastrous stay and holiday. Please avoid at all costs

The property and the food were very good, we had a pleasant stay at Tamara-Kodai. And excellent service staff’s they were very friendly always smile on their face. Unfortunately we had bad experience with front desk staff Ms. Anindita. We settled our final bill at 12:20pm on 27th April 2024 and went to room to pick-up our luggage. We about to get into to our car at 12:40pm 27th April 2024 and suddenly Ms. Anindita stopped us, and forced us to pay additional amount for late check-out of Rs. 10,000/- + GST, which was really unfair. She was not even intimidated us while we settled our final bill at 12:20pm. After some arguments we were forced pay Rs. 11,800/- (inclusive of GST), it was embarrassing situation to us, we got cheated royally. It’s very unfair in making money from customers. We will not recommend Tamara-Kodai to any of our relatives and friends.

Disappointing service as staff was pre-occupied with a hi profile guest. Other tables were ignored in every meal and service. Areas were cordoned off. One day buffet lunch was delayed till 3:30 without informing the other guests because a large group was arriving late at 4. After booking for bird watching, the naturalist didn't turn up and they sent us alone in the dark without flash lights or sticks. A bison and lots of dogs roam in the neighborhood. On top of that the naturalist when called by the front desk refused to have met us and booked for a session. The front desk is so sloppy, their first response to any request is no. We had a spa session included and we had requested a call back from the spa desk to help with timings. No initiative from them to accommodate us because again they were full due to important "guests". On day of checkout after our complaint they hurriedly accommodated us when we were in no mood to get any service. A gentle*** with a cap roams around only acknowledging important guests and is courteous only to a few. Sadly servile attitude still prevails in our country, a hard working normal guest is a burden when government affiliated guests are staying here. The property is beautiful though but I am so soured by this experience that I will look for something else next time.

Our stay at Tamara Hotel was a disaster from the start. We did arrive early but had to wait over an hour for rooms with a toddler and elderly parents in tow. Assigned to the furthest corner, the rooms missed vanity mirror in one of the rooms, latch missing, hot side has cold water and vice versa, charging stations were also missing. The unresponsive staff offered a "complimentary high tea" as co****sation for the constant struggle to get basic services. Empty promises from corporate staff and claims of no available rooms, contradicted by online booking options, made us feel deceived. Unreliable communication and a wasted day due to unresolved issues left us frustrated. Not a great experience for my family and toddler at this hotel