Booked a room downtown for new years so we could be safe and not have to drive anywhere after. Admittedly we were a little loud when we first got to the room around 1245, but at this time there were lots of people coming in and out because it was new years. After the first initial warning, mind you we were on the top floor and in the biggest room they had available, they continued to harass us even though we had apologized and were very conscious of our voices, and the music was never louder than the tv would have been. At one point, as I was coming back to the room from downstairs, I caught the security guard standing outside of our door, just listening (around 130 am). As I approached, I made sure to point out to him that he could not hear anything through the door, and when I went inside, it was still a respectable volume. He still continued to threaten us that we would be kicked out if we got another complaint. I spent over 200 for this room for one night, so my friends and I could have a fun and safe new year and have never been treated so poorly at a hotel. Also, we tidied up the room before we left to make it easier on the staff, made sure trash was in the trash can, and I still have and extra 60 dollar charge for whatever reason.
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