Gastnutzer
1. Oktober 2023
Checked in at 07:00 am and was told that would need t be charged any extra for early check in , woke up at 09:00 and was told if I stayed past 11:00 am would be charged an additional day ,talked with front desk and they said they the employee that checked in had make a mistake, I told them I would check out now and they would not refund me and if I doesn’t pay they would call the police, very in professional and rude I’m the customer and to be talked and treated like that was uncalled for, paid for one night have A copy of my folio that showed me checking out the next day paid for a night but spent less than 4 hrs in the room no sleep had to check into another hotel, worst experience I’ve ever had and sorry to say that the employees at this hotel need to be fired for taking to customers like that
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