The Kandy House

Colonial style hotel that offers very traditional rooms in a lovely setting. Pool, rooms, common areas, grounds etc all excellent. Exactly what we feel most comfortable with. We were lucky to get an upgrade to a slightly larger room with separate seating area on the upper floor which was a lovely gesture. Service excellent. The allocated butler was very friendly, professional and was very accommodating. I saw other reviews commenting on the food menu and cost. Lovely lunch menu. Very tasty with good portion size. Dinner menu had two starter options and three main to choose from. We had no issue in selecting and found the quality to be truly excellent. Very high standard. I saw other reviewers commenting on the price of food and drink. I agree it is high but should not come as a surprise given the cost of the rooms. If you are prepared to pay the room rate for this unique offering then you need to come ready to spend on the food and drink. Take on the whole experience, that is what holidays are for. One area for improvement which is very minor. The pool is amazing but needs a little love. Walls need a clean. The algae does come off, I tried. Also get the infinity working!! The pool is an asset so milk it.

My spouse and I spent two delightful nights at The Kandy House in Kandy, Sri Lanka, where the blend of beautifully maintained colonial architecture and luxurious grounds immediately caught our attention. Pradeep's attentive service stood out, ensuring our stay was comfortable and memorable. The exceptional Sri Lankan cuisine offered an authentic taste of the local culture, while our room was spacious and elegant.

Lovely location but meals and drinks very expensive and the restaurant menu was far too limited. Disappointed that our room did not have tea/coffee making facilities or a loo roll holder. The staff were always most helpful and the overall ambience is memorable.

An absolutely lovely hotel packed with old world charm. In the colonial style and old but every comfort and care taken. Staff and restaurant marvellous. The room and bed were comfortable the gardens and pool charming. So peaceful and carefully managed. Absolutely loved the Kandy house.

This is a peaceful colonial house away from the hustle and bustle of Kandy. The rooms are spacious and you have a veranda for each room to relax on. You have your own butler (very pleasant) who was sometimes a little too attentive for our liking. We were also surprised that other than the shampoo/shower gel in the bathroom we didn’t have any of the usual sundries like shower cap etc. We were there in a torrential downpour which lasted most of the late afternoon and evening. The roof over our son’s bed leaked quite badly and they had to move the bed to prevent it totally saturating the it. Another room had 6 different leaks and that couple eventually were given another room. We felt they didn’t handle our situation particularly well. It took a while for them to check the room and maybe we should have been offered another room given the leak. The place wasn’t full. The food is delicious and it’s served outside on the covered veranda in a pleasant environment. Because of the rain we had to have drinks inside which again is in a lovely setting. We did think the food was slightly more expensive here than other places we stayed in. The deep swimming pool is set in the gardens overlooking a paddy field and has in beautiful views. However although the water seemed clean, the bottom of the pool did look dirty. Also, beware, because it had rained there were leeches in the grass and my son had one attach on his hand and we found others on our feet. We did enjoy our stay but compared to the rest of our hotels we stayed at in Sri Lanka we felt It just seemed a bit tired.

Very attractive colonial-era house, airy and charmingly furnished, with an open atrium in the middle. Large and comfortable room, excellent dinners and breakfasts. Staff extremely obliging and helpful. We were allocated one member of staff to look after us particularly. Very nice garden for pre-dinner drinks and a little further down, a large pool and loungers, mostly shaded by trees.

On the outskirts of this crowded hectic city, Kandy House is a small boutique hotel that caters to guests with warmth, kindness, and an extraordinary level of service. From the moment we arrived – and even after we had left, we felt pampered and cared for by our wonderful personnel butler Chamee as well as the hotel’s experienced and charming manager. Our trip was last minute and the only room available for our dates turned out to be the hotel’s largest suite - Red Spot– named after a butterfly so we had no idea when we reserved that this meant our room included a huge wrap around terrace for our exlusive use – complete with couch, enormous floor space and a dining table which Chamee set up for private candlelit dinners overlooking a garden. Need a yoga mat? No problem. Drinks on the terrace at sunset? Of course. With the expert advice of the hotel’s manager, we hired an excellent tuk tuk driver to drive us to the Temple of the Tooth about 20 minutes away. The driver protected us from the touts and made sure we did not get lost. The hotel’s manager also helped us hire the perfect driver to take us on our long drive from Polannawaru to Kandy. We liked the driver so much, we hired him to stay with us for the rest of our trip! Kandy House is not inexpensive. But for the attention, care, wisdom, and service it offers, it is worth every penny – particularly if Chamee takes care of you.

Great hotel in a historic colonial villa. The property itself is very beautiful and the staff was amazing. Pradeep, our butler, treated us very well, and the food was delicious. I would definitely recommend as it is also a short distance from Kandy.