The Princess Royal

房間還不錯，有點英倫風。在法納姆，離UCA不遠，就是價格稍貴點

We stayed here for one night last year and liked the rooms so decided to return for two nights for the same event this year. The room is spacious and comfortable with good curtains. However, we realised that there is no basic housekeeping, despite the notes about towels in the bathroom. We had to ask to find this out, but not sure if this was an error or they don't have housekeeping during your stay. Other thing was we express checked-in, to have to wait 20 minutes at reception to get a key. The next day, there was an envelope with a spare room key outside the building by the door that wasn't there before. Would flag this as a major security issue. The worst bit about the stay was the pub and restaurants. We waited 40 minutes for some pate and soup and sliced bread as a starter, and then a further 45 minutes for our mains, which came with chips instead of mash. When asked they said, oh we ran out. When we said you probably should have told us that before/as we ordered, they said, yeah probably. No apologies, didn't seem to care, didn't bother asking if we wanted to order something else (we wouldn't have with the wait). They took a dessert off the bill after complaints but wish we had gone elsewhere. Then, we waited 50 minutes for our avocado on toast and poached eggs in the morning. It seemed like all the other tables were having similar issues as no one had food were complaining. The next day's breakfast took 30 mins with only 1 other table occupied

It was perfect - easy parking great homey restaurant kind and amenable staff. Room pretty basic

Great hotel, comfortable rooms, good food, great service. Very difficult to find fault.

Love this place. We have stayed a few times and will continue to do so. The staff are always so welcoming and helpful. I cannot praise them enough. The room is always clean and comfortable with complimentary tea and coffee. The pub/restaurant has great food and service. It has plenty of parking for the hotel.

Do not book room27 road noise is so loud it is impossible to sleep

Stayed here one night before flying out from Heathrow. Room was very comfortable with separate sitting room. Considering you’re right on the A road, we couldn’t hear the traffic at night nor in the morning. Great nights sleep and comfortable bed. Discount in the restaurant as we were staying there as well. Would definitely stay again when we’re back in the area.

My stay at the Princess Royal was excellent and what I imagine anyone would want out of a stay in a smaller English town. The hotel itself was lovely, with clean, large, and comfortable rooms. Additionally the staff were excellent. I arrived extremely early because of tight itineraries around attending a wedding. Because of my early arrival my room was not ready. However, the staff went the extra mile to find me a place to shower and change when they would have been well within their rights to just tell me to come back later. That unfailing politeness and courtesy was present in all my subsequent interactions with the staff. The Princess Royal was one of the best hotel experiences I've had in awhile in terms of service, and if you're staying in the area I would strongly recommend this hotel.

Very good room. Comfortable bed, good air conditioning. Quiet. Very good shower and wash light in bathroom. Good breakfast and generally good staff. Good dinner last night.