Crossroads by Chef & Brewer Collection

Excellent service from the team as usual. Jake , Meg and Lil (?) work so hard to keep everyone happy and well fed and watered 😜. We’ve stayed here before and will definitely stay and eat here again. Thanks guys. Keep up the good work. Best wishes to Meg with the baby.

Basic accommodation - used to be an old premier inn, good location, great food and service at the bar but accommodation needs updating. Rooms ok but bathroom v poor, a little neglected. Shower from the 70s and bits hanging off of the decor

There are negative reviews of this hotel but to be honest for the money it’s perfectly ok. It looks and feels like a Premier Inn from the 80s so the rooms are a bit tired but they’re clean and quiet. Staff are very friendly and helpful too. Plenty of parking and the meal we had was excellent.

Food very basic and poor quality. Made a complaint about it but it fell on deaf ears. The salt lid fell off too and the whole pot went on the meal too. Again no apologies or replacement. Bill was charged in full. Staff were not helpful and we had a very disappointing end to a good day

There's quite a nice family feel to the hotel (we'd stayed 30 earlier) with ample free parking but it's very, very dated. Staff are lovely and very helpful however some serious upgrading is needed badly in the rooms. Our toilet flusher was very loose and it was difficult to flush. The cord on the kettle was about 12 inches and the only place to plug it in was directly behind the TV, which wasn't ideal! There wasn't enough tea, coffee, milk sachets either but the rooms were tended to by housekeeping every day. The signal in ****on is exceptionally bad and we couldn't manage to sign into the free cloud so we had a few days off from checking our phones. We had breakfast twice during our stay. The veggie sausages were so overcooked but apart from that it wasn't badly priced at £10.50 (which included the fairly measly continental choices). I would stay again as it's so close to family but I wish they'd spend some money where it really counts.

Had a fairly nice meal in the restaurant and the was conveniently near the petrol station and Tesco Express for take outs. Sadly the room was tired but you can’t expect much for £60. Entertainingly I woke in the night to the sound of dripping. Reason being that it was raining and water was coming through the roof just by the wardrobe. That explained the damp patch on the ceiling!

My wife never read the reviews .. I did .. to late .. The room Gulp .. the windows would not close but someone had tried to fix them as a dirty old lock was on the windowsill .. 2 single beds of different height pushed together .. The bathroom:)) don’t ask .. bath was growing mould around the edges … the shower never worked .. tiles around the toilet were broken and falling off … phew All we wanted was a room for the night as we were going to the F1 we expected to be ripped off and they certainly adjusted their prices .. If this was a £50 per night twin then no complaints but pay no more … The pub restaurant was very good , the food & service were all good quality no complaints Sadly let down by the dreadful accommodation Would never stay there again

Oh my goodness where do I start. The room was terrible. Had to sleep with patio door open all night because of smell. Not great on ground floor. The bathroom was a disgrace. Urine stains on floor. Bath and toilet disgusting. Ants running up and down walls in bathroom. We didn't have a shower or even a wash or clean our teeth. Carpet in the bedroom was so dirty. Covered in bits of tissue and other bits of goodness knows what.We couldn't wait to leave. If we had seen the room before we ate in the restaurant we wouldn't have stayed but unfortunately we had alcohol with our meal and couldn't drive. We left first thing in the morning. We were charged £114 for this horrible room. We definitely want a refund and have complained to the manager. The place should be demolished. No hygiene in place. Honestly we were so upset. Please don't stay here anyone. It didn't even deserve 1 star.

Don’t even stay here even if you no place to go. This is the worst place I have ever stayed in- For starters I arrived to poo stains on the floor, damp all up the walls and questionable white stains in the bathroom, it was like being in a horror film. To which I then moved rooms which was also terrible but no poo this time. It was extremely run down, the pub on the other hand was brilliant and food was delicious. What a shame about the hotel and thinking back I should have slept in my car. Book at your peril.