Gastnutzer
31. Januar 2023
Stayed here for two nights in Oct 2022 and we were disappointed. However, there are some positives: 1. Clean and fresh linen 2. Large spacious rooms 3. Reasonably clean premise Now the cons: 1. It is located in a crowded marketplace where four-wheelers are not allowed. If you have a lot of suitcases, you are in trouble. 2. The front desk staff does not care about their customers (maybe, they get too ***y of them because of their location being close to Har Ki Paudi ghat). They seem to treat all guests with contempt (they did this with me, and I observed this with others too). Be prepared to live with this indifference. 3. The room service definitely can improve. We avoided ordering food from there due to high prices, but then on our last day of stay, at 6:50 am I called up asking for two cups of tea and I was told that nobody was around to make tea. So, I waited and called again at 7:45 am and then the guy asked, "do you want less sugar or more sugar in your tea?", to which, I said, "less sugar". Finally, the tea arrived at 8:30 am and the serving person had an excuse too - the restaurant had no milk! Well, it did not occur to them to tell me that earlier. And yes, the tea had excessive sugar! 4. And you guessed it right, they don't provide a simple electric kettle in the room. 5. The TV seems to provide only Amazon Prime, SonyLiv, and YouTube. Normal channels were missing! 6. The hot water supply in the bathroom was erratic - it would suddenly turn from hot to cold water. Overall, a frustrating experience! Avoid, if you can.
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