Grand Mercure Hotel

Während der touristischen Hauptsaison gibt es keine anderen Räume. Der von mir gebuchte Vorführraum hat keine Fenster und verfügt über eine Fußbodenheizung. Die Temperatur kann nicht reguliert werden. Das Bett ist nachts so heiß wie ein Kohleofen, mindestens 40 Grad. Die anderen Zimmer im Hotel sahen in Ordnung aus. Buchen Sie kein Zimmer ohne Fenster! !

Typisches lokales, neues und modernes 4-Sterne-Hotel :) Sehr schön mit vielen elektrischen Funktionen im Raum: Vorhang, Toilette, viele Lichtschalter, die nachts leuchten. Ein riesiger Fernseher. 2 Telefone, damit die Rezeption Sie auch auf der Toilette immer erreichen kann. Das Hotel ist wirklich schön und neu. Wichtig zu wissen: Das Hotel bietet kleine Zimmer ohne Fenster. Da es neu ist und nicht gelüftet werden konnte, ist der chemische Geruch in diesem Raum ziemlich stark. Vorschläge zur Verbesserung: Schreibtisch statt Bistrotisch im Zimmer. Zum Arbeiten ist es zu klein. Installieren Sie eine unterbrechungsfreie Stromversorgung oder zwei Zimmerkarten Verwendung geeigneter Staubsauger für die Teppichböden. Dann wird es auch sauber. Lärmreduzierung im Frühstücksrestaurant. Dort ist es zu laut. Schalten Sie den äußeren Elevatorring aus. Wird nicht benötigt und ist in allen Räumen zu hören.

Es gab kein Problem mit dem Zimmer. Die elektrische Bohrmaschine begann um 7 Uhr morgens in die Wand zu schlagen. Es war so laut, dass ich überhaupt nicht schlafen konnte. Ich rief zweimal an der Rezeption an und blieb vorher 10 Minuten stehen Ich fange wieder von vorne an. Ich gebe nie eine schlechte Bewertung ab. Ich bin wirklich sprachlos.

My friend and I had the pleasure of staying at Grand Mercure hotel in Harbin, and I must say it was an exceptional experience. From the moment we entered, I was struck by the spotlessly clean surroundings and the comfortable feeling that enveloped us. The high ceiling added a touch of grandeur to the ambiance, making it feel a luxury 5-star accommodation, all at a budget-friendly price. The highlight of our stay was undoubtedly the comfortable bed and fresh linens. I had the best sleep and woke up feeling refreshed, as if I had slept like a baby. The attention to detail in ensuring a comfortable sleep experience was truly commendable. The hotel staff deserves special mention for their exceptional service. Despite some language barriers, they went above and beyond to assist me with anything I needed and provide accurate information. I vividly remember ALAN CHEN or Chan, although I'm unsure of the exact spelling of his name. He was always attentive to our concerns and questions, taking the time to communicate and ensure we received the correct directions. Their dedication and willingness to assist made a lasting impression on me. In terms of location, the hotel was conveniently located near a bus stop, making it easily accessible from the airport which is around 45mins or less. The ride took less than 10 minutes to reach the high-speed railway station from the hotel. However, I must mention that there weren't many convenient shops in the immediate vicinity, which might be a minor inconvenience for some travelers. Our only issue during our stay was the room temperature, which was quite warm. Despite adjusting the thermostat, we couldn't achieve a comfortable coolness. We resorted to opening the window slightly to let in some fresh air, but leaving it open throughout the night posed the risk of catching a cold. It would be highly beneficial if the hotel could consider providing a humidifier, as the air in the room felt excessively dry. Overall, my stay at this hotel was truly amazing. The cleanliness of the hotel, the exceptional staff, and the convenient location all contributed to a memorable experience. I would highly recommend this hotel to anyone visiting Harbin and would absolutely choose to stay here again on my next visit. The management may want to look into improving the room temperature control and addressing the dryness in the air to ensure an even more pleasant stay for future guests.

Very good hotel, cleanliness and friendly front desk staff. Near to railway station and accessible to local transportation.

Amazing hotel with amazing helpful staff, location is quite good with lots of options for breakfast even for vegetarian and main chef was also so helpful and made special food for us.i will definitely stay here if i come next time.New hotel with all facilities you need.All hotel staff is amazing and helpful and helped us with everything 👏👏👏👏

I arrived after midnight and the staff at the reception was really professional and prepared everything well. The rooms be dry clean and comfortable and my next time in Harbin I’ll definitely come back

I will back soon . Have a great weekend in Harbin Soon with family 🫶🏻