Hotel Caprice(Hotel Caprice - Grindelwald)

老闆好熱情，好客，酒店離車站很近，附近設施完善。

We stayed at this property for 2 nights booking 2 rooms last December. We arrived early and was told that the room were not ready. So we parked our car at the back of their property. Parking spaces were limited, be sure to prebook with them in advance. This boutique hotel was pretty charming and has views overlooking the mountain and the city. The hotel do not have lift so you have to take your luggage to the room by yourself. It is also located near to the Grindewald train station, very convenient for those who want to hit the mountain early. The room itself was pretty basic, clean and comfortable, with a small balcony. The bathroom was a little bit small but manageable. The breakfast spread was good, with the essential eggs, bread, fruits, milk, coffee. There are two areas that we think might improve the overall enjoyment for future guests. We found that the people who run the breakfast (I guess maybe the owner) was a little cold and did not put a smile on their faces. The two nights that we were there, the people downstair (i guess maybe the owner) were very loud talking and laughing until pretty late at night. We also booked for their outdoor hot bath, and it was an experience in itself. However, the area for the outdoor hot bath was not secluded and thus lacked privacy. The lady (also the reception and the breakfast runner too) who helped us set up the outdoor bath was really helpful, nice and engaging. She was a star. Overall, it was a great value staying at this property. Keep up the good work.

We stayed for 6 nights over Chris**as 2023, we were looking for hotel located close to the center and this was perfect, a few minutes walk to center and convenient for restaurants the train and bus station. Super clean, friendly and great value. Great views and a great buffet breakfast.

We spent a great stay at Caprice hotel. The hotel location is fantastic, à three minute walk to the train station and yet in a very quiet spot. We stayed in an “Eiger View” room and the view is quite simply breathtaking. The beds were however quite hard for our taste. The hotel offers a very nice breakfast in a breakfast room with a direct view on the Eiger and other mountains. Finally, the hotel also has a great, very modern spa with two saunas, steam bath etc. With all those positive things, and while the owners are very friendly, we were disappointed with the attitude of one of the owners, who at several occasions questioned us very bluntly as to “why we didn’t book directly” (that is, not with a platform). As if that was not unpleasant enough, the host at check out complained quite bluntly that we used a credit card instead of a debit card to pay the open amount (CHF 33), since “they already lost 12% with booking on a platform, and now we lost an additional 4%”. This we found quite ridiculous as 4% of CHF 33 equals CHF1.32. You would think that a hotelier would not blame their hosts and tell them they make him “lose money”… So all in all, a good experience but the owner’s attitude and confronting guests with nitty-picky financial details left us a bit of a bitter taste.