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Verifizierte Bewertungen
Lage4.4
Ausstattung4.2
Service4.4
Sauberkeit4.3
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Negative Bewertungen(4)
Gastnutzer
Japanisches Zimmer mit 8 Tatami-Matten
Aufenthalt im Apr. 2024
Freunde
20 Bewertung
5.0
/5
Hervorragend
Gepostet am 26. Apr. 2024
温泉小鎮很不錯,下呂火車站酒店可以安排接車。
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Gastnutzer
Japanisches Zimmer mit 8 Tatami-Matten
Aufenthalt im Apr. 2024
Freunde
1 Bewertung
2.0
/5
Gepostet am 14. Apr. 2024
Do not book this hotel. Staff is unfriendly and not willing to help. I had a situation with my booking, the manger ( or whom looks like managing level) was witnessing the entire situation and refuse to walk towards us to help even we showed that we are unhappy with the situation. The handling staff was helpless cause he is very green and cannot make decision. This is unexpectable hospitality.
Another unpleasant experience we had was the entire property is too crowded. There are big groups like 30+ , obviously from traveling agency, our stay was noisy and not relaxed. I don’t recommend if you’re looking for a quiet and serene Onsen stay.
After the private Onsen, my husband and I was itching the whole night which never happened to us in other Onsen. We also found bed bites on the tatami and everything in the room is pretty old and unfixed, obvious they do not care.
Last but not least, they lied. We had a problem with our booking, I arrived two days earlier than my booking, I was asked to re-book and pay on-site and to ask for refund on trip.com later, which we did. On site was more expansive but we accepted that because it was our mistake. We told them clearly we are not going to come again on the wrong date. We also book in the same name so they are clearly aware that we came already.
I submitted a refund request immediately and got no reply for 2 days. Until the day of, trip.com called me and said hotel refuse to refund and claim they have prepared the room. This is very shady because they clearly knew and also we were ticked into paying on-site, thinking they will amend our wrong booking. At the end, we are double charged for a ****ty experience. I cannot believe I’m experiencing this in Japan.
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Simon_Ma
Shikisai Japanisches Zimmer mit Freiluftbad
Aufenthalt im Apr. 2024
Pärchen
14 Bewertung
4.7
/5
Wunderbar
Gepostet am 11. Apr. 2024
房間整潔 環境優美 第二次體驗 還是很棒!
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Yiu Kwan
Japanisches Superior Zimmer - Hida Rindfleisch Abendessen inklusive
Aufenthalt im Apr. 2024
Familie
19 Bewertung
3.5
/5
Gepostet am 19. Apr. 2024
Not clean as we expected or from review, food is normal, the beef is not very great.
Hot spring is ok
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Gastnutzer
Japanisches Zimmer mit 8 Tatami-Matten
Aufenthalt im Apr. 2024
Pärchen
1 Bewertung
3.5
/5
Gepostet am 5. Apr. 2024
대욕장이 실내 / 야외가 있고 24시간 이용 가능합니다. 게로역에서 보센칸 셔틀을 타고 10분정도 가면 숙소 도착합니다. 기사님이 게로역 앞에서 표지판 들고 서있어서 따라가면 됩니다.
저녁은 예약시에 미리 신청해야 합니다. 체크인할때 신청하려고 했더니 이미 마감되었다고 해서 밖에 나가서 먹었습니다. 밖에 나가서 먹게 되면 개인적으로 "TARUYA 이자카야" 추천합니다. 체크인 시 개인온천은 꼭 신청하세요. 다다미방에는 이불이 여러개 있고 넓습니다. 조금 오래된 느낌은 있지만 깔끔합니다.
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경버
Zufällig vom Hotel ausgewähltes Zimmer
Aufenthalt im Apr. 2024
Single
5 Bewertung
5.0
/5
Hervorragend
Gepostet am 4. Apr. 2024
6시가 넘은 시간에 체크인 하였으나 친절하게 대응해주셨습니다.
시설은 정말 좋았으며, 좋은 추억을 만들었습니다.
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Gastnutzer
Gemischtes Themen-Deluxe-Zimmer, Bergblick
Aufenthalt im März 2024
Familie
3 Bewertung
5.0
/5
Hervorragend
Gepostet am 8. Apr. 2024
Very cozy environment, meals were great, the staff are very helpful and hospitable
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xiaoly1219
Japanisches Zimmer mit 8 Tatami-Matten
Aufenthalt im März 2024
Familie
35 Bewertung
5.0
/5
Hervorragend
Gepostet am 1. Apr. 2024
nice hotel ,性價比可以,酒店服務還可以,環境很好,在河邊,就是有火車經過會有點吵,三點才能辦入住,有私湯可以預約,餐食也中規中矩,挺好的
Japanisches Superior Zimmer - Hida Rindfleisch Abendessen inklusive
Aufenthalt im März 2024
Familie
2 Bewertung
3.5
/5
Gepostet am 7. Apr. 2024
Dated rooms that are well-maintained and overall clean. Onsen facilities (female) are very basic and lack amenities.
Meals are a let-down in Japanese kaseiki terms (especially after the first night) with poor sense of seasonality and also simplistic in nature.
Breakfast was not filling, while dinner was often cold or unbalanced.
One night here is more than enough.