Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
Verifizierte Bewertungen
Lage4.1
Ausstattung4.0
Service4.0
Sauberkeit4.1
Filtern nach:
Sortieren nach:
Alle Bewertungen(60)
Positive Bewertungen(53)
Bewertungen mit Fotos/Video(1)
Negative Bewertungen(7)
BeachBum
Superior Doppelzimmer
Aufenthalt im Sept. 2022
Pärchen
40 Bewertung
1.0
/5
Gepostet am 4. Okt. 2022
The hotel front desk rep Karen put us into a room that they said was an upgrade but bathroom sink and a/c was broken. So Karen said for us to speak to the manager Angele at 7 AM but she never showed up in the morning. We went downstairs and spoke to rep Anthony who said manager would be in at 10AM since Karen gave us the wrong information. We asked if the hotel could offer us a free breakfast for our troubles since that is what Dayanna said that she could offer the next time we booked at this hotel. We came down at 10 AM and Anthony said manager Angele was in a meeting and never told us. So we spoke to the manager Sylvia who offered no apology for reps lying to us and putting us in a broken room. We were light headed from not eating breakfast but Sylvia didn't care and said she could speak to her boss. She had nothing to offer except a change of rooms and said all she could offer us was a free lunch and next morning a free breakfast and that was it, like we were beggars or utter trash. We felt like we were not guests and we decided to leave that same day. At checkout, the hotel reps Dayanna and Anthony tried giving us cash even though we paid with bank card. We also noticed that the cash was less than what we paid. Horrible scumbags, will never stay again. They are liars and scammers and the rooms are old and moldy.
This is a very nice hotel. I enjoy baths so having a functional bathtub is important. The food is excellent and was happy to see the brunch is no longer so expensive. I have stayed there at least 8 times but not in the past year. The room your company put me in was on the first floor which was upsetting at first but it was still reasonably quiet which for ecuador says a lot. Overall I was very happy with everything although have never used the athletic facilities.
It’s an excellent hotel, nice people. Great breakfast. Easy to get from/to the airport then more around for business.
Übersetzen
Anthony
Aufenthalt im Febr. 2023
Pärchen
4.0
/5
Sehr gut
Gepostet am 10. Febr. 2023
Staff at the hotel and friendly and helpful. Hotel is clean and seems to be well maintained. The one issue, though not terrible, is the spotty and slow internet connection.
Übersetzen
Jimmy
Aufenthalt im Febr. 2023
Anderes
5.0
/5
Hervorragend
Gepostet am 16. Febr. 2023
I liked all, unfortunately I just stayed 1 night since I was getting picked up in the morning
Übersetzen
Grace
Aufenthalt im Nov. 2022
Anderes
5.0
/5
Hervorragend
Gepostet am 28. Nov. 2022
Very clean, polite staff and knowledgeable. Good price
Great customer service.