THE ROOMS - Hotel & House

不好，礦泉水4歐元一瓶，吵，不會再去住了

自駕出行可以推薦

This property is definitely new and was opened before everything was fully done. Some artwork in the hallways still had the plastic wrapping. The rooms are large, but that much space is almost not needed. The shower doesn't have a door so be prepared to enjoy a cold shower with water all over the bathroom floor. The kitchenette doesn't have any soap or dish towels/sponges so be prepared to purchase. They are no blackout curtains so be prepared to be awoken with the sun. The air conditioning does not work in the entire hotel, I assume it has been installed but not actually connected to be functional. The laundry they claim to provide is actually just regular laundry machines that they also use to wash rags, etc. and they are hidden in closets without any signage. One front desk agent told me it was 5 euros to wash and another just told me where it was located... dryer didn't work either so had to use the balcony to air dry. Front desk guy in the evening was rude and condescending and said he basically has no authority to make any decisions as that is for management only... not a very good sign of a well run hotel. Honestly, just stay somewhere else!!!!!

Checked in and they told me.my cc was declined and they cancelled my room. Told them that could not be possible because I was charged on Jan. 9th when I booked. He took my card and charged me again. Went to room, it had no heat. Called front desk they said they would send someone. No one came we had to ask the maid to help. He turned on the heated floor in the bathroom. We went down to breakast tolld them we would pay for it. When we returned to the room ... still no heat. We decided to check out. Told them fromt desk we were checking out and would pay for 1 night and meal to please adjust our bill. He could not do it. It was a nightmare! Rooms overlook a construction sight and trailers. No heat in the rooms. No luggage rack. You get 2 hangers. Not what their photos depicted. Now I have to work with my bank to get my money back! Warning .... Do Not Stay Here!

The accommodation was very good, but the front desk was very bad and kept making things difficult for me. I know it was just an exception, but it happened to me.