Hotel Lorena

This review is for a bad experience I had with this hotel. I booked this hotel for a date in June 2024 based upon the good reviews I read. I had some concerns about an early flight I have the next day. I wanted to know if I would have a problem getting a taxi to pick me up early in the morning. First of all this hotel has no one on duty until 7:00AM which is way passed the time I need to leave. The person I e-mailed said it is best to walk to another hotel almost a mile from this hotel for a taxi. Walk one mile at 4:00AM in the morning with heavy luggage? I questioned him about this and I never received a good answer. I therefore cancelled this reservation and re-booked with a hotel with better customer service. Beware of this place if you have an early flight!

Location is perfect; super central and within walking distance to the station, market and Duomo. Room was a proper triple with plenty of space for all three of us including our luggage. Bathroom was large and well appointed. Lift was old fashioned and great fun (and fit three of us in). Staff were super lovely, friendly and helpful. They ordered us taxis and let us store our bags until we left the city. We felt safe and welcomed there. Great restaurants and cafes for all meals on the doorstep (cafe that does yoghurt bowls, eggs and avocado toast, and smoothies literally next door. Amazing gluten free restaurant opposite - book it!)

Hotel con posizione ottimale centralissimo. Ma è unica nota positiva, molto datato, molto impolverato , davvero da rifare da capo....pagato poco per carità ma insomma direi che andrebbe decisamente rinnovato perché il potenziale c'è!!!

Hotel datato, vero, ma pulito e comodo per visitare la città.Consigliato per chi non ha pretese. No colazione. Due rampe di scale per arrivare alla reception. Frigo alla reception per acqua e bibite.

Passando em Florença escolhemos o hotel Lorena, a localização excelente, fica quinhentos metros da estação de trem. Um chuveiro maravilhoso, o melhor de nossa viagem. Pena não ter café da manhã.

L unico punto positivo è che si trova in pienissimo centro. Per il resto, hotel vecchio non curato e malandato, cambio biancheria ogni due giorni e molta polvere ovunque. Personale molto scostante e antipatico. Inoltre, scomodissimo per chi ha passeggini e bambini. Da evitare.

Ottimo hotel, posizione strategica, a due passi dal centro e dalla stazione Santa Maria Novella. Hotel pulito e accogliente, personale gentile e disponibile. Sono anni che ci vado, trovo sempre un ambiente familiare. Lo consiglio

Hotel bien situé mais dans son jus on se croit en 70 Il serait bien d'envisager du changement moquette pas trop propre Chambre double vitrage bien pour l'extérieur mais on entend bien ce qui se passe à l'intérieur des autres chambres et l'ascenseur un peu bruyant SDB commune avec WC sur le couloir Les patrons sont sympa Juste pour dormir et Intéressant pour les lieux à visiter restaurant bar petit carrefour juste à côté et le marché central avec des restaurants avec des choix différents à l'intérieur à faire