Chengyun Yuexi Resort

Good locality, right beside the high speed railway station shuttle bus terminal.The front desk lady is very helpful. The buffet breakfast is good.

The hotel is very clean and the location is very good. It is about 5 min - 10 mins walk to the tourist spot. It is also very close to the bus station and the bus brings you directly to the railway station.

Good location if you want to be near the ancient town, but in a quiet spot. The main bus stop is right outside the hotel and the ancient town is about a two minute walk. Room is large and modern and bed is comfortable. You won't have much of a view on the backside of the hotel, and the front is likely to be a bit noisy with the bus stop during the day and the Aunties dancing in the square in the evening. It was nice that they gave a parting gift of local delicacies when we checked out. A few improvements needed: 1. Hooks, or hanging racks, for towels at the shower and the sink. There is no way to dry a towel after a shower. 2. Wash cloth. For a nice hotel, a wash cloth (or face cloth) should be provided. They are not expensive. 3. The water in the shower will be affected by the toilet flushing and the sink faucet. It will get very hot. Quite a surprise given that this is a new hotel. 4. Car service, especially to the train station. We asked the front desk to call us a taxi. Their response was to walk us to the main road, which is likely 300 to 400 metres. Not ideal with two suitcases and several bags of merchandise. It also took some time to get a taxi, which made us start to worry that we might not arrive in time for our train. Note that when you arrive at the drop off are for the train station, it is quite a long walk across a square to the station itself. Be sure to leave an extra 5 minutes for this. 5. Communication. When communicating with the hotel prior to arrival, we asked for a room on the top floor, which is the 5th floor. We were assured this would be arranged. However, on arriving at the hotel, we were initially assigned a room on the 4th floor. We mentioned the earlier conversation and were initially told there were no rooms available on the 5th floor. It wasn't until another attendant arrived, and seemed to check a chat history on the computer, that we were given a room on the 5th floor. 6. Sound insulation. While the room is quiet, the noise from the hallway can be easily heard due to poor insulation around the doors. All in all a good stay but some improvements needed.

Good location, the hotel accros bus shelter to go to railway station. The room is spacious and clean, the staff is friendly, and the check - in process was fast. The breakfast was splendid, there are plenty food and beverages provided. I will definitely stay at this hotel again in the future.

酒店位置就在奇峯廣場邊上，位置絕佳，在古城外圍，晚上很安靜，而且離虹橋也很近，在這裡有高鐵直達車，非常方便。酒店設施也不錯，床非常舒服第一天到這下午就睡了一大覺，是我老腰的福音。早餐比較豐富，附近也有很多小吃店。臨走還送了伴手禮，感謝。由於自己的疏忽，有東西落在酒店，非常感謝酒店無償幫我郵寄回來，祝願誠雲八方來客，生意興隆！

前台服務非常到位，免費升級的服務很好，房間乾淨衞生，晚上睡覺特別安靜，適合我這個睡暱不好的人，第二天不僅幫我們保管好行李，還給我們送了伴手禮，讓人感覺很暖心

房間很寬敞，比較温馨。前台小哥哥態度很好很好，主動給我們送了一份小朋友的早餐。 這個酒店最大的優勢是，它就在鳳凰古城高鐵站接駁車的終點站！一下車就看到了，搭車巨方便，特別是第二天趕早上八點多的動車的時候，這個優勢就出來了，早上在酒店吃完早餐，七點10分左右就出來等第一班七點半的早班車去高鐵站。千萬不要卡着點上車，去晚了沒位置，上次我們坐滿人不到七點半就出發了。 從奇峯廣場走到河邊要五分鐘，所以熱鬧是江邊的，晚上酒店並不吵，很安靜。 美中不足是早餐，這次入住，早上七點這個時段人特別特別多，很難找位置坐，酒店人手不足，吃過的碗碟不能馬上收拾，收早餐卡的大哥懶散地坐在凳子上，跟想象中那種專業、飽滿的服務態度有差距，還有改進的空間。

非常好的一家酒店，配套和裝修都達到了星級標準，前台服務人員熱情專業，早餐豐富，離古城步行10分鐘就到，停車方便，有自家獨立的封閉停車場，非常值得推薦

酒店在鳳凰古城北面的奇峯廣場上，景區專線車到門口，酒店比較大，房間特別大，1.5米的雙床房很少見，晚上安靜，步行到虹橋幾分鐘，前台小姐姐服務特別好，臨出門建議我們帶兩把大傘，結果回來雨下好大！就是早餐有點配不上酒店的規格！