Casa Holstein Quinta de Sao Sebastiao Sintra

Poor Casa Holstein. It was probably a great hotel pre-Covid. You can see it in its bones. The grounds, one of their points of pride, were in horrible conditions. Looks like zero maintenance for the past two years. The boxwoods have fallen victim to European boxwood blight. The staff were all non-Portuguese. They knew nothing of the surrounding area. Great restaurants close but you had to figure out that for yourself. I was told by a local that the elderly owner of the property died a year or so ago and the folks who lease/operate the property have let it go downhill. No one in the family seems to be holding the operators accountable. With that said, the rooms were nice. Linens were okay but not of the quality you would expect from a hotel of this stature. We stayed in the villa. Words of warning! DO NOT RENT THE VILLA UNLESS YOU ARE IN TOP PHYSICAL CONDITION!! The villa is down below the hotel. The stairs are long, steep and treacherous. I can not even imagine navigating the hike to the villa in the rain. With this said, we liked the hotel. There is a special charm to the place. I hope the owners hold the operators to a higher standard and return Casa Holstein to its grandeur.

Charming, luxurious. Felt absolutely pampered. Staff were gracious and made us feel very much at home.

We had a very pleasant stay at Casa Holstein. The hotel is set in large, expansive grounds, with little hidden paths one can explore. There's even a beautiful peacock who wanders around. The hotel is contained in an old estate and has a bygone sense of charm. Our room was very large and comfortable. The bathrooms (we had two) were very spacious and well appointed. The shower was excellent. The host was very pleasant and available to help and answer questions. They served breakfast at the hotel. Highly recommend!

Arrived with my fiancé thrilled to finally see our wedding venue to find the beautiful gardens they advertised and sold to us for the backdrop of our wedding was completely removed without any prior notice, replaced with a barren landscape and black fence. The property is unkempt, broken rusted railings, dead decaying flowers, short staffed, paid outsider events supplement income which hotel guests have to pay to attend while losing access to hotel, weird owner of the property who intrudes on your stay (and cautioned us not to get married as he shared his divorce whoas), no chef - you'll find the hotel manager making your omelet while he avoids customer complaints. The property is outdated, molded showers, dilapidated and uncared for. They pocketed our deposit despite changing the complete facade of their hotel, are unresponsive and dismissive and it's simply not worth the time or money. Sintra is gorgeous and provides no shortage of hospitable, charming and memorable stays - Casa Holstein is a joke.

Very disappointing experience. Outdated rooms, poor landscaping of the property, difficult to find, no amenities and rude management. There is a strange owner that watches people from his estate window. CREEPY. Not sure why they post photo's of this property as listed when it looks like the images attached... If you have a reservation cancel while you can!!

This is our 3rd time at this wonderful CASA right in the centre of Sintra yet so sheltered from the choas of the very close and walkable historic centre. Perfect choice.

Beautiful hotel in the center of Sintra. We could easily park our car on hotel area. We had a large and nice room, and the breakfast was delicious. Very friendly staff. Upon arrival it was difficult to find the entrance, even more difficult because a road was blocked due to works. We needed to call the hotel for help, and then we succeeded to get there

I can’t say enough positive things about our stay…from the amazing breakfast, the helpful staff, the beautiful room and property…..walkable to the main square in Sinatra and a number of attractions. We would stay here again in a heartbeat…a hidden gem for sure.