Gastnutzer
17. August 2023
Despite the staff or rather 'crew' being friendly, I have to rate our stay as poor based on our expectations gained by the presentation of this accommodation on ***********. We were expecting a hotel, with the comfort level and services of a hotel. What we got was a student dorm referred to as a hotel during the summer months when there are little or no students about. A savvy business decision, I'm sure, but a letdown for all that carry hotel expectations. Our remarks: The good: - Fairly good location, a brisk walk will bring you to the old town of Edinburgh. - Spacious ground-level area, filled with nooks and crannies to accommodate the odd student. There are big TV screens for gaming and there is an open access laundry area filled with washing machines. The ground-level area doubles as a breakfast area. - Crew is friendly The not-so-good: - No easy access to the front desk area hotel as you need a keycard to open the front entrance, which you don't have when you arrive. The doors have to be opened by someone at the front desk if there is anyone there. - Beds are too small for two adults to sleep in. (the size of a small twin at best) - The room had no air conditioning, was uncomfortably warm and did not cool down despite the window being open and using a small ventilator. So much so that being in the room felt very uncomfortable, even nauseating at times because of the temperature in the room. (outside temperature was +/- 20 C, room temperature stayed 30+ C) - The room had a distinctive smell, probably caused by previous occupants preparing or storing food in the in-room kitchenette. - Having the window open created more hindrance because of the aromas of food being cooked in the adjacent rooms. - We stayed for 3 nights, our room was not cleaned or serviced once. - Half of the channels on TV could not be watched as the frame rate of the digital stream was too low to support a good picture and sound. - Breakfast is rather interesting, it is very simple (just count on a croissant and coffee) but cutlery, napkins, and some sort of everyday structure seem to be missing which leads to confusion. Anyway, if your looking for a place to just put down your head, not too far from the sights, and are not bothered about any sort of hotel service then this is certainly a place to consider. If however, like me, you expected to be staying in a hotel, you will be very disappointed.
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