The Continental Hotel, Derby

Terrible place to stay. No lift working had to haul gear up to 3rd floor. No electrical safety checks on equipment in rooms for 3 years. Fire extinguishers not in place. Fire escape routes blocked with items. Filth in fan, mould all ceiling in bathroom and rusty shower curtain pole, no riser rail to use a shower. The carpets don’t even fit. Do not stay here.

Comfortable and clean room, overall very good value for money with a discount in the restaurant (delicious eving meal there). On the downside the lifts weren't working and signage to the 3rd floor for my room was unclear. Check in advance if you have mobility issues. The shower in the ensuite had very low pressure and was either boiling hot or tepid - the regulator did not seem to work, so that would benefit from being looked at. Staff on arrival were friendly and helpful but the following morning I was not shown where the breakfast room was initially (hidden around a corner) and the Full English was clearly precooked and a bit dry. For simple value accommodation within walking disyof the town centre, I would recommend this hotel but even better if they can improve the breakfast customer experience a bit and mend the lifts and shower.

The hotel was in a great location to access the city centre by foot. It was clean and well maintained, with friendly staff. The rooms were of a decent size, on site car parking. The breakfast was prepared quickly and included in the cost, which overall was good value.

The hotel has recently been taken over and the restaurant has been renovated into an Indian restaurant which was very nice and the food was good, the photos on the website are all of the restaurant. The hotel is yet to be renovated, the rooms are basic. I was woken up in the night at 2.30am with either rowdy guests or staff laughing and shouting in the reception area which lasted until 3.30am, this is not the behaviour you expect in a good hotel. The breakfast buffet was non existent a cooked breakfast was offer with no choice and was very basic. I will not be returning.

Excellent hotel, staff very helpful and professional food in the restaurant was amazing, definitely stay here again when in Derby. The location is ideal for the City centre as well. Room was very quiet and clean , the bed was very comfortable as well.

Old drab, partially decorated Holes in the walls bad broken furniture from the 1990s

Staff were absolutely amazing. So friendly and accommodating. The receptionist gave us another quilt. The hotel is having renovations done. The room we stayed in needs a new mattress so hopefully that will be done soon.

Will mot be using this hotel again. We had noisy people in the room next, night staff did NOTHING to help. We eventually managed to get 2 hours sleep before having to set off. I rung reception and went down to speak to them, but pointless. Was told they would make a note of the other people and ban them. I even wrote an email whilst waiting for them to be quiet, and 3 days later still haven't had a reply. On the positive side the rest of the staff are friendly and helpful. And the restaurant is well worth a visit.

The scum of the century This is not a hotel: it is a place where you will become sick! First thing we noticed : They have rats in their car park due to loose rubbish in the parking area ! Even your car will be at risk of rats going through cables ! They have BED BUGS !! Yes in 2023 bed bugs !! The room is extremely smelly and you can not escape a strong smell in it. The sheets we found them used from a previous guest , with stains and hair ! They do not change sheets ! In fact, sheets are not as white as they should be !!! We started scratching and itching as soon as we thought we d go to bed !! The bathroom is mouldy and non hygienec ! We had to leave at 11 pm ! Can you imagine ? At 11 pm you are out looking for a decent place where you can sleep ?? The staff there admitted they have a bed bug problem !!! They said room 101 was infested ! (That s an addition to our room 114 ) They refused to refund ! They offered a complimentary free night !! What a joke !! Anyone with a brain would go back there ??