Althea Village - Family Hotel

I recently went to Greece for a friends wedding and a group of 13 of us took the opportunity to book in at Tui Suneo Althea Village. I sadly left my booking too late and could not get in for the week, as the hotel was full but I booked in from Friday to Tuesday, whilst my friends and their family took advantage of the Wednesday to Wednesday package. I stayed in a local BnB for Wednesday and Thursday night, before joining my friends, and Tui Suneo were so accommodating. You can easily gain a day pass or simply pay for your drinks as you like. From Friday...I felt like royalty! The reception staff are so friendly and knew my circumstances and made sure I could book in early, also to get to the wedding we were there for. I was already in the area, but the hotel have a shuttle service to and from the hotel and you do not need to hire any car. When you arrive, your room is well spaced, luxurious and you have all a TV, living area and bedroom and huge bathroom. I even had 2 balconies overlooking different areas of the hotel. We had the best housekeeping who were promptly at our room every morning at 10:30 with a smile on their face and fresh towels. We spent a majority of our time around the pool and the bar staff are amazing and Yiannis (John) at the bar is so welcoming, friendly and just knew what we wanted to drink. His Bloody-Mary's are out of this world and I still miss them. The all you can eat buffet was different for every meal and my all time favourite was the Mexican night! The staff are so quick to clear your plates and must have sore cheeks they were constantly smiling and happy. The restaurant manager is unbelievable and I was excited to see his happy welcoming grin every time we went to eat. I do not have children, but that did not stop us from getting involved in the nightly disco, water polo in the pool in the afternoon and we even had a quiz night! This village offers something for everyone and so close to a small local town and beach! We wanted for nothing, we were so well looked after and this is by far my new favourite destination. I really do wish to come back. I highly recommend this as a go to holiday spot! Book now, you will not regret it!

The Althea Suneo Village hotel is the BEST if you want a luxury family holiday ❤️ We have smaller children and will be back EVERY YEAR from now on 🙌✈️ The service is the best ever and the children LOVED it. The hotel is pure luxury for your family!

Tui Suneo Althea Village is a lovely hotel, with modern infrastructure without losing any of the Greek authenticity. The buildings are covered and surrounded by beautiful flowers. Buffet was smaller in size as we are used to in Greece, but had everything we could wish for and there were always sunbeds available at the pool. Staff is very friendly, ready to cater to your every need. The room was spacious, with high wooden ceilings. Beach is closeby (walking distance).We took the bus to Chania city (ticket only 1.20 euro) and enjoyed the centre with small shops and restaurants.

The hotel and buildings and the setting is beautiful, with lots of lovely flowers and plants that really make the environment even more beautiful and perfect. The relaxed modern/luxury style of the hotel was perfect and really lives up to the hotels 4 star rating. The room we stayed in was lovely, with two balconies covered in bougainvillea which is absolutely gorgeous. The only issue we faced with the rooms was the spiders (a huge fear for my partner and I) ! But that is ultimately not the hotels fault just something to be mindful of. It was a little disappointing that the TVs in our room were not connected to the wifi so we couldn’t make use of the netflix etc on there, and found it hard to navigate to change the settings and language to english - but honestly not a big deal at all. Also, the wifi did not reach our room, but was very good throughout the hotel around the pool and restaurant etc. The pools were nice, although sometimes the water was a little too cold but we visited at the start of the summer season so may be nicer in hotter weather. The entertainment was honestly a bit disappointing, although it was mainly aimed towards children (which we do not have) which is understandable as it is a family resort - many of them did not seem interested and seemingly could not be bothered. We stayed for a week, so we saw two entertainment nights where a band came in and there was traditional greek dancing which was lovely and what we were looking for - maybe a suggestion would be to have more entertainment like that! The restaurant was good, although a bigger area for the buffet would make it less busy and claustrophobic - some nights there were queues to get in for dinner as there wasn’t enough seating. The staff in the restaurant were amazing and deserve the thanks and respect they may not rightfully receive. The same goes for the bar staff, who made an amazing strawberry daiquiri!! (There is all inclusive cocktails and a cocktail menu for a price). We thought that the restaurant manager was rude, especially since he pushed past us often and did not apologise once, and created a tense atmosphere amongst the staff who seemed to fear him - something we noticed as we also work in hospitality. Although we have no complaints of the food itself as we found it delicious - As a lactose intolerant vegetarian, although there was often options, many of them involved cheese. There was vegan options but they seemed to stay the same throughout the week - grilled vegetables, salads and plain pasta/spaghetti/rice. There was also no alternative milk available at any meal, something i would have been grateful for. This may have been my fault as i did not feel comfortable in asking if any was available - but the bare minimum now days should be to provide at least one milk alternative. Aside from this, my favourite as the dessert as there was an abundance of vegetarian/vegan options that were amazing especially the traditional greek desserts! There was

I was away for a week with my 2 sons and daughters-in-law. We are very satisfied. It was so nice and clean everywhere. All the staff were so smiling and friendly, from cleaning and gardener, receptionists, waiters, kitchen staff, omelette man, guides, host's couple and manager.. We were in contact with everyone and experienced that it was like a big family with mutual respect for each other and for us. Which means a lot for the whole atmosphere. We came away with big hugs and good wishes as we left good friends. All in all, a fantastic hotel with so many facilities, several pools and beautiful, delicious rooms. Possibility of a quieter area or where there is on going music.

update on my previous review for this hotel, After being given a room that had a faulty bathroom (previous review) we were eventually moved to a much better room that goes with the tag of a 4 star hotel. The room was lovely and everything worked. The hotel itself was very nice with plenty of room to sit round the pool and a couple of pools for kids as well as a couple for adults.The food was very good, plenty of choice and very tasty, one small moan being it wasn't always hot. The rooms were cleaned daily and all staff were polite and friendly.Entertainment in the evening was a bit hit and miss.All in all a nice hotel

Very nice stay, 3 swimming pools, very helpfull and nice people. We had a problem with out room, and very quickly it was solved. Good food. Missing some music at the second swimming pool and à bar. Very cosy and good with a child. Great rooms, close to Chania and the Airport. All-in could be a little later than 23h… In the second part of the hotel accros the street, only drinks until 17h, that’s a bit early. We definately would like to go back.