None of the amenities advertised our present. None. I am recovering from nerve damage so it’s quite difficult for me to walk. I chose this location because the description mentioned a restaurant onsite and wifi in the room. They offer neither. They don’t even have coffee and tea in the common area. They were clearly very happy to provide whatever service they were able to provide. Unfortunately the amenities that they advertise are not there. The hotel shares that the reasn for the lack of amenities is Covid. While I’m sure that that is the case, the description needs to be updated. When I appeal to ********** to refund me so I could rebook somewhere else they gave me a lot of resistance and just did not support me at all. If I was to have left it would’ve been a total loss of the money for the reservation. I’m disappointed in the hotel as well as **********. I will say though the hotel has the absolute best view of the sea and seen in the whole city. It’s beautiful to see the sunrise and the sunset!
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