Colombo Apartments

Location of this hotel was excellent but unfortunately service lets it down. At the breakfast buffet the first day was excellent after that it was a steady decline. We had to ask for a cup of coffee numerous times from different waiters before getting one minus sugar, saucers & teaspoons. One morning one of the managers in yellow tie picked up our plates unfortunately I hadn’t finished & had to grab my good before the plate was taken. With room service one time we had no hand towels that was no big deal the next day they cleaned the room & left no towels they told us they would be back in 5 mins with towels one & a half hours later we had to ring reception to be told they would send someone up straight away, over 2 hours later we finally received our towels. In the cafe we sat at a table had to ask for menus waited over an hour & a half but no one took our order! Not to mention our room bell rang at 11:10pm & someone trying to open our door when we shouted out they said they were bringing us water!

非常乾淨，傢俱家電齊全，都是新的，還配了空氣炸鍋，簡直不要太香

Das Hotel scheint erst seit über einem Monat geöffnet zu sein. Die Ausstattung entspricht grundsätzlich den Standards, die Betten sind akzeptabel, der Service ist enthusiastisch und fleißig, aber das Management ist etwas chaotisch und denen mit ausländischem Kapital weit unterlegen. Ich hoffe, dass ich meine Arbeit so schnell wie möglich versiert machen kann. Das Hotelbuffet ist ziemlich gut. Das italienische Restaurant im 26. Stock ist auch ok, aber die Qualität des Zimmerservices muss verbessert werden. In Bezug auf das Preis-Leistungs-Verhältnis ist dieses Hotel sehr gut.

Das Zimmer in Shangrila ist immer noch alt. Das gesamte neue Windsystem ist problematisch. Der Geschmack des Zimmers ist sehr schwer. Das Licht ist auch völlig unklar. Die Nacht ist das Hotel am Morgen gekommen. Ein kleiner Bruder auf der Rezeption hat keinen Service. Ein Paar Liebe, wer ist ein wenig lächeln. Der Vorteil ist, dass der Halle relativ elegant ist. Das Frühstück ist relativ chinesisch und chinesisch. Es ist nicht sehr geeignet für den Chinesen-Geschmack, dass es eine Meeresküste ist. Es gibt nicht viele Meeresblicke, die Sie sehen.

Columbus ist ein Hotel. Die Lage ist sehr gut. Die Gebäude neben dem Hotel haben ein Zhenglan Water Therapiezentrum, ein Friseur, ein Supermarkt und einen Essplatz. Es gibt mehrere Restaurants im Hotel, so dass Sie sich nicht um das Essen Sorgen machen müssen. Es gibt viele Arten von Frühstück und Geschmacksuppe. Es ist alt, also sieht es alt aus, aber sehr sauber aus. Der Pool ist sehr groß und schön, aber es gibt keinen Schatten, so sorgfältig zu schütteln, während es wenige Menschen am Tag schwimmen.

The hotel is simply great. +: After the check-in, they called from the reception to ensure that the room was of good quality. Breakfast has lots of options to go for. The room is very clean. -: We booked a non-smoking room and it indeed was one. But the smell kept penetrating at moments, possibly from the adjacent room. This needs to be dealt with.

We had a day to kill before our late night flight home, so booked a room and used the hotel facilities. The rooftop pool and jacuzzis are excellent. Decent range of food and drinks you can order up there. Also had a choice of many restaurants on site for our dinner. The room itself was lovely and met our needs in terms of having somewhere to freshen up before the airport. Note that the room has a window but it’s completely frosted, so you get natural light but no visibility. It didn’t bother us but might be an issue if you were staying longer. I don’t like that there’s a huge window between the bedroom and bathroom, esp when staying with a friend.

My friend and I travelled to Colombo in January from the UK. The hotel is large, modern, well appointed. Comfortable bedrooms, ample choice at breakfast (which can get busy). Our room had a Lakeside view, pretty enough, but it also overlooked the poolside bar/club which had loud music playing till the very early hours, rendering sleep a challenge. I would recommend checking this, before you book, or stay on the other side of the hotel. However, what soured our stay was that the day after we checked in at the hotel, we were victims of a scam. As we left the hotel to walk to the local temple in the morning (still jet lagged), a man claiming to be a hotel employee started a conversation with us. He claimed his name was Sangha Perera. He appeared to be helpful, giving us directions. As it was raining, he advised us that taking a tuk tuk around the main tourist attractions would be easier and cheaper. As he was connected to the hotel, we trusted him. He 'found' us a tuktuk, and even joined us acting as an unnoficial guide. Eventually he ended up taking us to an 'officially credited' government approved jewellery shop, which had 50% off,  he even told us a percentage of profits would be donated to tsunami orphans. We were pressurised by the shop management (all men) into purchasing items.  After that the tuktuk driver told us the ride for 2.5 hours would cost equivalent of £100 in rupees, and things got very heated until we paid up. We reported the matter to the Jeevani Perera, Lobby Manager at Colombo Cinnamon Lakeside hotel. She told us the man did not work at the hotel, and an identical incident had happened previously. We also spoke to the hotel security officer, who said he would check hotel security videos. Later we even sent them photos of the man claiming to be an hotel employee and the tuktuk driver. We were disappointed to receive no response from them. BE WARNED if you stay at this hotel. Scammers are working around there, and the hotel seemingly turns a blind eye, without advising guests checking in! (SEE PHOTOS OF SCAMMERS ATTACHED). Am sure the same thing goes on outside other hotels too... We eventually went to the local police, who were helpful, and they went with us to get our money back from the jewellery shop (Lanka Sapphire Lapidary PVT Ltd., no 83 Dharmaphala Mawatha, Colombo 07), but it was not easy to do so. A salutary lesson.

Modernes, sauberes und fantastisch gelegenes Hotel. Das Personal ist sehr freundlich und sehr freundlich. Besonders Maneesha, sie war super freundlich. Der Pool ist schön, regelmäßige Wartungskontrollen durch das Poolpersonal, die auch sehr freundlich sind. Ich empfehle dieses Hotel. Upgraded room to a corner sea view, stunning! 🤩